Support Services Associate

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Deliver remote customer support for existing client programs

• Handle incoming customer calls

• Respond to customer inquiries

• Assist with account or service requirements

• Process transactions or service requests

• Organize roadside assistance

• Aid in reservations and scheduling

• Accurately record customer interactions

• Navigate various computer applications

• Provide professional, solution-oriented support

⛳️ Requirements

• High school diploma or GED

• Excellent verbal and written communication skills

• Basic typing and computer proficiency

• Ability to operate multiple applications

• Professional and reliable work habits

• Capability to work independently

• Quiet, distraction-free home office

• Dependable high-speed internet connection

• Compatible Windows 11 computer and other equipment may be necessary depending on the client program

• State-specific restrictions may apply

• Client-specific requirements may be applicable

• Background checks may be required

• Must work as a 1099 independent contractor

🏝️ Benefits

• Work from an approved home-office setting

• Flexible scheduling and service intervals

• Extended hours available for certain programs

• Access to a variety of customer service program types

• Resources and guidance for relevant registration, certification, and onboarding processes

• Opportunities for additional earning potential on select projects