Support Clerk

This is a fully remote position, open to applicants in Florida.

📋 Description

• Engage in communication with agents.

• Manage updates effectively.

• Input orders accurately.

• Conduct file preparation activities, including Manual Data Checks and retrieving Prior Policies.

• Reset workflows as necessary.

• Upload documents efficiently.

• Add and remove attachments as required.

• Retrieve DataVault notifications.

• Execute delivery functions.

• Import and export data from various software applications.

• Generate invoices.

• Review completed work for grammatical, spelling, and punctuation accuracy.

• Collect and organize typing materials.

• Handle large volumes of communications from agents.

• Ensure the confidentiality of sensitive information.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Demonstrated work experience as a Typist, Data Entry Clerk, or Data Entry Operator.

• Quick and precise typing abilities; familiarity with touch typing systems is advantageous.

• Comprehensive knowledge of word processing software and spreadsheets.

• Proficient with office equipment.

• Strong command of the English language.

• Meticulous attention to detail with a keen eye for spotting grammar, spelling, and punctuation mistakes.

• Capacity to maintain confidentiality in line with security protocols.

• High school diploma is required.

• Additional training or certification in computer skills is beneficial.

🏝️ Benefits

• Health, dental, and vision insurance coverage.

• Employer-sponsored disability and life insurance.

• Flexible spending accounts.

• 401K plan with company matching.

• Paid time off and company-observed holidays.

• Access to wellness resources.

• Option for remote work arrangements.