Supplier Implementation Associate

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the onboarding process for suppliers from initiation to launch, aligned with customer go-live timelines

• Ensure the supplier product catalogs and company data are accurate, complete, and consistent

• Implement and adhere to structured processes for catalog onboarding and data management

• Clean, transform, and validate extensive catalog datasets, including pricing, units of measure, and manufacturer information

• Engage with suppliers regarding onboarding and technical requirements, provide feedback, and suggest paths to go live

• Follow up with suppliers regarding deliverables that impact customer launches and procurement objectives

• Collect and document integration requirements, such as punchout, catalog feeds, and pricing files

• Work alongside Product Data and Engineering to prepare, validate, test, and submit catalog data for upload

• Investigate and escalate issues, identify root causes, and resolve data inconsistencies or gaps

• Monitor progress and maintain organized documentation

• Address supplier inquiries through Jira, HubSpot, and Google Workspace

• Utilize AI tools and automation to enhance catalog quality control and ticketing processes

⛳️ Requirements

• A Bachelor’s degree is mandatory

• 2 to 3 years of experience in a client-facing role such as supplier or client onboarding, software implementation, or technology consulting

• Familiarity with managing product, catalog, or other extensive datasets

• Intermediate to advanced proficiency in Excel or Google Sheets

• Demonstrated success in handling complex spreadsheets and large datasets

• Outstanding attention to detail and strong organizational abilities

• Capability to work independently

• Excellent written and verbal communication skills

• Comfortable leading discussions with suppliers and managing their expectations

• Basic technical knowledge to understand specifications and requirements that support supplier and customer integrations

• Experience with Google Suite, Jira, and CRM systems like HubSpot

• Basic SQL knowledge is preferred

• Bonus: familiarity with eProcurement or ERP platforms (e.g., SAP Ariba, Coupa, Jaggaer), punchout (cXML or OCI), or the life sciences sector

🏝️ Benefits

• Full-time employment

• Monday to Friday work schedule

• Remote work flexibility

• Work hours from 8:30 AM to 5:00 PM (EST)

• A diverse and inclusive work environment

• A culture rooted in respect and support

• Equal opportunity employment