Supervisor, Patient Access – Pre-Access

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise the daily activities of the patient access/pre-access team

• Ensure effective workflows, staff performance, and compliance with revenue cycle objectives

• Manage scheduling and track key performance indicators (KPIs)

• Guarantee adherence to regulatory and organizational standards

• Provide coaching and performance evaluations

• Address complex patient and operational challenges

• Collaborate with clients to enhance front-end processes

• Oversee the onboarding, training, and ongoing staff development

• Lead initiatives aimed at boosting patient satisfaction and operational efficacy

• Deliver comprehensive support for client requirements and take on additional responsibilities aligned with business goals

⛳️ Requirements

• Must live in and have authorization to work in the United States

• Applications from outside the United States will not be considered

• Compensation decisions will be based on knowledge, skills, relevant experience, education, and licensure

🏝️ Benefits

• Comprehensive benefits package including healthcare, time off, retirement, and wellness programs

• Professional certification relevant to the associate’s field

• Tuition reimbursement

• Quarterly and annual incentive programs for employees who exceed expectations

• Work-life balance flexibility

• Opportunities for professional development