Supervisor, Accounts Receivable

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee staff performance and quality, addressing any training or performance issues as needed.

• Conduct chairside assistance for colleagues.

• Perform routine audits on account activity quality to ensure proper handling of accounts.

• Work collaboratively with leadership and training teams to develop necessary training plans aimed at fostering a best practice team.

• Provide support and resolutions to inquiries from internal business partners.

• Generate reports or logs as required.

• Review the quality of work.

• Serve as a technical expert on denials and payer policies, addressing questions from team members.

• Keep up to date with all healthcare-related issues and regulations.

• Report any identified trends and procedural issues to internal leadership as appropriate.

• Uphold a professional demeanor at all times.

• Ensure confidentiality is maintained at all times.

• Analyze and resolve problems promptly and thoroughly.

• Set realistic goals and priorities that align with organizational objectives.

• Lead daily huddles and weekly staff meetings to promote continuous process improvement and enhance staff project knowledge.

• Fill in for any job openings as necessary.

• Approve timecards, manage colleague PTO requests, and oversee payroll approvals.

⛳️ Requirements

• A minimum of 2 years of experience in healthcare insurance billing and denials, with direct interaction with government or commercial insurance payers.

• High School Diploma or GED required.

• Proven ability to thrive in a team environment that demands quick turnaround and high-quality output.

• Capacity to facilitate and influence decisions by inspiring others to excel in both the quality of their work and their teamwork approach.

• Established subject matter expertise in insurance company practices related to reimbursement, with the capacity to translate knowledge into effective training that supports performance excellence.

• Ability to cultivate and manage relationships with colleagues.

• Demonstrated proficiency in navigating Internet Explorer and Microsoft Office.

• Solid knowledge and experience with governmental, legal, and regulatory provisions concerning billing and collection activities.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on teamwork and collaboration.

• Competitive salary and performance-based incentives.