Accounts Receivable Analyst

This is a fully remote position, open to applicants in Panama.

📋 Description

• Oversee a dynamic portfolio of customer accounts.

• Reach out to clients with overdue balances to secure payments, commitments, and follow up on payment agreements.

• Achieve or surpass collection targets, which include contacting 90% of accounts and maintaining an 85% current portfolio balance.

• Report any disputed or underpaid invoices, identify underlying issues, and work with clients or internal teams to expedite resolution and payment.

• Elevate significant collection challenges to Management for additional support or attention.

• Assist the Cash Applications team in resolving discrepancies in payment applications and ensure timely adjustments.

• Contribute to and enhance accounts receivable lean process improvements.

• Draft proposals for agency placements and write-offs for bad debts.

• Execute manual/custom invoicing, reconcile outstanding balances, and compile periodic accounts receivable and past-due status reports.

• Collaborate with Cash Applications regarding cash receipts, Credit Notes and Refunds, Prepaid Order releases, Bank Reconciliation, and bank disputes.

• Engage in collection activities, including follow-up inquiries, negotiations for repayment terms, escalations, and considerations for write-offs.

⛳️ Requirements

• High school diploma.

• A degree in Accounting or Finance is advantageous.

• At least one year of experience in accounts receivable.

• Proficiency in Microsoft Office Suite, particularly Office and Excel.

• Strong interpersonal skills for effective communication with internal and external stakeholders.

• Fluent in English with exceptional verbal and written communication skills.

• Outstanding organizational abilities.

• Previous experience with Oracle and SFDC is preferred.

• Familiarity with Accounting and Finance processes and procedures is a plus.

• Basic knowledge of collections practices is preferred.

🏝️ Benefits

• Competitive compensation.

• Annual bonus opportunities.

• Recognition for top performers.

• Comprehensive health, family, and retirement benefits.

• Flexible working arrangements.

• Generous paid time off (PTO).

• Wellness initiatives.

• Opportunities for professional development through learning platforms, mentorship, and leadership programs.

• Inclusive workplace culture supported by Employee Resource Groups and the Equality & Inclusion Council.