Subsidy Tuition Field Coordinator I

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Align with the company's and subsidy tuition strategy, goals, and objectives; adeptly adjust to change.

• Acquire agency contracts and review all requirements set by the agency.

• Process and maintain authorizations; collaborate with centers and agencies to secure reimbursements.

• Complete accounts receivable transfers and discounts; compile weekly details and update field operations.

• Review attendance documents and execute the billing process in accordance with agency guidelines.

• Reconcile payments to accounts receivable, perform AR adjustments, and address opportunities for re-billing and/or refunds.

• Follow up on account receivables and prepaid balances until fully resolved.

• Prepare and distribute reports, monitor unusual items, and resolve or escalate issues as necessary.

• Audit and reconcile center financial records, making appropriate adjustments.

• Maintain and store subsidy records in compliance with agency guidelines as well as company policies and procedures.

• Establish effective relationships with both internal and external partners, including field operations and child care agencies.

• Maintain a customer-centric approach and engage in huddle calls and center director meetings.

• Prepare audit documentation and report notifications from agency audits.

• Demonstrate complete ownership for assigned centers.

• Execute all functions in a timely and precise manner.

• Perform other related duties as assigned.

⛳️ Requirements

• High School diploma is mandatory.

• Experience in bookkeeping, billing, and accounts receivable is preferred.

• Proficiency in 10-key operations.

• Strong digital literacy encompassing financial systems and general office software, including MS Office (Word, Excel, PowerPoint) and email.

• Skills in customer service, professionalism, conflict resolution, and collaboration.

• Excellent verbal and written communication abilities.

• Strong personal organizational skills and adaptability in learning.

• Capability to work independently.

• Analytical and problem-solving skills.

• Ability to meet deadlines by prioritizing tasks in a multi-tasking environment.

• Willingness to work overtime hours as necessary.

• Capability to endure long periods of sitting and frequent use of a computer and telephone.

• Occasional overnight travel is required.

• Travel between various center and office locations may occur occasionally.

🏝️ Benefits

• Discounted childcare benefits.

• Medical, dental, and vision benefits for employees and their families.

• Pet benefits.

• Employee assistance programs.

• Support for mental health and personal growth.

• Health and wellness programs.

• Paid time off.

• Discounts on work necessities, such as cell phones.