Student Success Advisor

This is a fully remote position, open to applicants in Utah.

📋 Description

• Assist students in planning their courses, scheduling, developing study strategies, and honing academic success skills.

• Mentor students in professionalism, accountability, academic integrity, and university standards.

• Conduct proactive outreach and offer tailored support to ensure students remain on course.

• Recognize students facing difficulties and link them to appropriate resources and interventions.

• Track student progress and formulate success plans accordingly.

• Cultivate meaningful relationships and enhance positive experiences for students.

• Aid in orientation, graduation, student workshops, and other significant events.

• Acknowledge student achievements and foster encouragement, resilience, and support centered around students.

• Collaborate with faculty, academic leaders, and student support teams to meet student needs.

• Act as an advocate for students while maintaining a balance between accountability and academic standards.

• Accurately document student interactions within university systems.

• Communicate with students via phone, email, text, and other channels.

• Ensure compliance with FERPA regulations and university policies and procedures.

• Engage in team meetings, professional development, and initiatives aimed at continuous improvement.

⛳️ Requirements

• An associate degree is required; a bachelor's degree is preferred.

• Two to three years of experience in advising, student services, customer success, coaching, education, healthcare, or a related field.

• Experience in higher education is highly preferred.

• Excellent interpersonal, written, and verbal communication skills.

• Ability to foster trust and develop meaningful relationships with a diverse student demographic.

• Proficient in using technology, student information systems, and various communication platforms.

• Strong organizational and time management abilities.

• Capable of balancing empathy with accountability.

• Dedicated to student success and delivering service excellence.

• Possess a growth mindset and a passion for assisting others in achieving their objectives.

🏝️ Benefits

• A generous self-directed PTO policy.

• Paid holidays.

• 401(k) plan with employer matching.

• Comprehensive medical, dental, and vision insurance.

• Fully covered short-term and long-term disability insurance.

• Opportunities for professional development.

• World-class support for continuing education.

• A supportive and collaborative team environment where your contributions are valued.