Student Enrolment Advisor

This is a fully remote position, open to applicants in Australia.

📋 Description

• Engage with prospective students who have shown interest in educational programs.

• Conduct a minimum of 4 hours of outbound calls each day while managing inbound inquiries related to programs and applications.

• Address student questions through live chat and promote phone discussions.

• Assist prospective students in navigating their decision-making process to choose appropriate courses.

• Offer prompt and precise information via phone, email, and web chat.

• Develop customized pathways for potential students utilizing a consultative method.

• Convert inquiries into successful enrollments and meet enrollment targets.

• Monitor student progress and oversee the enrollment pipeline.

• Follow up on incomplete applications and provide reminders for deadlines.

• Maintain and update accurate records in the CRM system.

• Participate in daily team meetings to exchange best practices and align on enrollment objectives.

• Operate independently, adjusting methods without dependence on scripts.

• Collaborate with a dedicated team focused on connection, learning, and development.

⛳️ Requirements

• Demonstrated experience in a sales position.

• Highly self-motivated and mission-oriented.

• Innate ability to build relationships effortlessly.

• Proven history of achieving KPIs or targets while providing outstanding service throughout the pipeline.

• Strong attention to detail and capability to maintain accurate customer information.

• Ability to excel in a dynamic, purpose-driven environment.

• Familiarity with higher education settings is a plus.

• Dependable internet connection and a comfortable workspace at home.

• Must be a resident of Australia.

• Must possess full working rights in Australia.

• Preferred candidates may need to undergo a police check and other pre-employment assessments.

• Availability for full-time work, amounting to 38 hours per week, Monday to Friday, from 9am to 7pm on a rotating roster, AEST/AEDST.

🏝️ Benefits

• Competitive base salary along with a commission package customized to experience.

• Flexible work options: remote, office-based, or hybrid arrangements.

• Extensive online training for remote work.

• Complete remote work setup including an internet allowance.

• Paid mental health days.

• Comprehensive wellbeing support tools, including Digital Health and Mental Health Toolkits.

• Access to Internal Academies for career and skills development, such as the People Leader's Academy.

• Significant discounts on Master’s degrees from partner universities.

• Access to LinkedIn Learning resources.

• Opportunities for career advancement.

• Supportive onboarding experience for remote work.

• Two weeks of shadowing with an experienced Student Enrollment Advisor.

• Continuous support and training from the Team Leader and specialized Sales Training team.