Strategy & Operations Manager – Partnerships

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take responsibility for the operational infrastructure of n8n's global reseller and referral partner ecosystem.

• Create and maintain partner-specific pipeline tracking within Salesforce.

• Develop channel reporting to monitor partner-sourced MRR, activation rates, deal registrations, and tier performance.

• Assist in partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership.

• Generate reporting and insights aimed at enhancing partner growth and program efficacy.

• Establish channel-specific territory and routing logic for partner leads and registered deals.

• Set up and promote the use of partner-facing tools, including the partner portal and Salesforce channel objects.

• Keep documentation and training resources updated for channel processes, rules of engagement, and partner policies.

• Oversee partner tier qualifications, certifications, and activity thresholds using AI-powered tools.

• Collaborate with Channel Sales, Revenue Operations, Marketing, Legal, and Finance on go-to-market initiatives.

• Act as the subject matter expert in channel operations during planning cycles, quarterly business reviews, and GTM launches.

• Address partner requests, escalations, and troubleshooting effectively.

⛳️ Requirements

• A minimum of 5 years of experience in Sales Operations or Channel/Partner Operations within a technology firm.

• Proven experience supporting partner or indirect revenue programs in a rapidly growing SaaS environment.

• Understanding of deal registration, partner tiering, co-sell strategies, referral fee structures, and margin/discount governance.

• Proficient in Salesforce objects, relationships, and reporting, including those specific to channels.

• Familiarity with PartnerStack, Crossbeam, or similar partner portals.

• High level of proficiency in Google Sheets or Excel.

• Comfortable using BI tools and conducting partner data analyses.

• Strong organizational skills with a focus on accuracy.

• Experience in leading organization-wide changes, particularly new program structures.

• Capability to identify operational gaps and create scalable solutions.

• Salesforce Admin certification is preferred or currently being pursued.

• SQL proficiency is beneficial.

• Right to work is required for countries outside of Germany.

• The company language is English.

🏝️ Benefits

• Competitive compensation package.

• Opportunity for equity ownership in n8n.

• In Europe: 30 days of vacation, plus public holidays applicable to your location.

• In Europe: benefits aligned with local country standards.

• In Europe: pension contributions compliant with local country norms.

• An annual budget of €1K (or equivalent) for courses, books, events, or coaching.

• Regularly scheduled hackathons.

• Remote-first work environment across Europe.

• Frequent off-site events for team bonding.

• $100 monthly contribution to support open-source projects.

• A transparent company culture.