Strategy & Operations Lead

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Assist the CEO in business planning, KPI management, executive reporting, board preparation, and executing cross-functional projects.

• Oversee the company initiative tracker.

• Conduct weekly check-ins with departmental leaders.

• Proactively identify slipping deliverables and escalate obstacles to the CEO with clear recommendations.

• Gather monthly KPI actuals from each department.

• Ensure data quality and publish comprehensive corporate roll-ups that include automation percentages, expenditures, CCOG, risk assessments, Employee Value, and Client Value.

• Prepare quarterly board packs in a timely manner.

• Maintain the top-five risk registers for each department.

• Support the creation of data rooms for due diligence workstreams.

• Organize executive team meeting agendas and coordinate pre-read materials.

• Document decisions in a live log and monitor the closure of post-meeting actions.

• Provide CEO-focused strategic insights, including quarterly evaluations, pricing models, market comparisons, and M&A screening support.

• Manage coordination with external legal advisors, insurance brokers, intellectual property consultants, and auditors for corporate projects.

⛳️ Requirements

• 3 to 5 years of experience in management consulting, strategy and operations, private equity portfolio management, investment banking, or corporate development.

• Strong expertise in financial modeling, data analysis, and executive reporting.

• Advanced skills in spreadsheet and presentation modeling using Excel or Google Sheets.

• Capable of transforming complex data into clear financial models and concise executive summaries.

• Structured approach to problem-solving in ambiguous business situations.

• Ability to source operational data and present clear, defensible recommendations.

• Strong written and verbal communication skills.

• High degree of personal accountability and operational discipline.

• Experience within a business transitioning from professional services to software or recurring revenue (preferred).

• Knowledge of net retention rate, Rule of 40, and CAC to LTV metrics (preferred).

• Previous experience in fundraising, M&A diligence, or managing data rooms (preferred).

• Background in coordinating across distributed teams, especially between US and India or APAC operations (preferred).

• Excellent communication skills with stakeholders.

• Associate-level experience profile.

🏝️ Benefits

• Work from any location.

• Flexible schedule; arrange your day around your life as long as work is completed on time.

• Take time off as needed.

• Company-provided laptop configured to the employee’s preferences within security parameters.

• In-person team weeks for collaborative work.

• Learning time during work hours.

• Paid certification opportunities.

• Potential to transition into a different role within Think Bridge.

• Long-term client relationships, with clients staying for an average of four to five years.

• Recognized as a Great Place to Work Certified employer.

• Employee NPS exceeding 90.