Strategy Attorney – Lien Resolution Strategy Coach

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Develop and lead negotiation strategies aimed at achieving favorable outcomes, addressing escalated issues, and handling complex cases.

• Provide coaching and training to team members, maintain a negotiations manual, standardize policies, and encourage ongoing improvement.

• Oversee workflows, examine files, ensure compliance with procedures, and implement enhancements in productivity and quality.

• Engage with clients, the sales team, and various departments while upholding professional communication standards.

• Utilize tools and dashboards, ensure accurate documentation, and conduct audits of claim summaries.

• Keep abreast of industry trends and legal developments, sharing insights with the team.

• Manage assigned caseloads independently, track progress using RYG and PowerBI, respond to escalations, and formulate research-driven case arguments.

• Cultivate a collaborative team atmosphere, encourage professional development, participate in leadership meetings, and organize documentation and training materials.

• Meet and sustain established KPIs for conversion, quality, revenue realization, customer satisfaction, success in reductions, completion time, and internal team satisfaction.

⛳️ Requirements

• Proficient in Microsoft Office Suite, particularly Word and Excel.

• Possess a professional demeanor along with strong interpersonal and relationship-building abilities.

• Exhibit robust leadership, organizational, and time management skills.

• Capable of effective collaboration with cross-functional teams.

• High attention to detail and follow-up, focusing on efficiency and accuracy.

• Strategic thinker with the ability to analyze data for informed decision-making.

• Skilled in managing multiple tasks and prioritizing effectively in a fast-paced setting.

• A bachelor's degree in Legal Studies, Business Administration, Healthcare Administration, or a related field is required.

• A Juris Doctor (JD) degree or Paralegal Certification is highly preferred.

• Courses or certifications in Negotiation and Conflict Resolution are advantageous.

• A minimum of 7 years of proven knowledge and experience in lien resolution is essential.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance, including dental and vision coverage.

• Opportunities for professional development and continuing education.

• Flexible work arrangements to promote work-life balance.

• Engaging team environment with a focus on collaboration and growth.