Strategy Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain executive-level dashboards (Tableau) to track acquisition, engagement, retention, churn, and ARPU metrics.

• Collaborate with Product, Marketing, Base Management, and Finance to establish KPIs/metric definitions and create a unified source of truth for reporting.

• Conduct churn and retention analytics (including cohort, funnel, and lifecycle analysis) to uncover drivers, assess impact, and prioritize initiatives.

• Create customer segments and behavioral profiles to customize retention and monetization strategies, enhancing campaign and product targeting.

• Formulate measurement plans for experiments and feature launches; assess lift/ROI and suggest subsequent actions based on robust statistical analysis.

• Develop and manage models (such as propensity, forecasting, scenario analysis) to comprehend ARPU drivers and anticipate retention and revenue results.

• Condense analysis into concise narratives and recommendations for leadership, including ongoing updates on churn, ARPU, and the impact of initiatives.

• Enhance data quality and usability by collaborating with Data Engineering on instrumentation, data validation, and the design of scalable datasets.

⛳️ Requirements

• A minimum of 4 years of experience in data analytics (experience in consumer subscription/retention analytics is a plus).

• Proficient in SQL with expertise in handling large, intricate datasets.

• Strong skills in Tableau (experience in building scalable dashboards and enabling self-service reporting).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.