Strategic Partnerships Director

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee strategic partner relationships and serve as a reliable point of contact for senior stakeholders.

• Facilitate the success of partnership initiatives through proactive account management and collaboration with stakeholders.

• Manage operational planning, risk assessment, and delivery processes throughout critical stages of partner engagements.

• Identify, address, and resolve escalated issues while ensuring prompt communication and effective results.

• Coordinate cross-functional teams to guarantee that commitments are met and activities stay aligned with partnership goals.

• Prepare and deliver governance reports, business reviews, and performance updates for both internal and external stakeholders.

• Provide strategic insights and recommendations to enhance partnership performance and foster long-term value creation.

• Mentor and guide internal teams on effective partner engagement strategies and account management techniques.

• Cultivate a thorough understanding of partner objectives and pinpoint opportunities to broaden support and strengthen relationships.

• Contribute to refining and enhancing partnership management processes, systems, and operational frameworks.

⛳️ Requirements

• Proven experience in senior account management, partnership management, or leadership roles in client relations.

• At least two years of experience in managing key accounts, strategic partnerships, or intricate stakeholder relationships.

• Experience in coordinating projects that involve multiple internal and external stakeholders.

• Strong client service focus with a demonstrated ability to cultivate productive and trustworthy relationships.

• Familiarity with digital education, online learning, higher education, or related fields would be beneficial.

• Exceptional written and verbal communication skills, including the capability to create reports, presentations, and proposals.

• Strong organizational skills with remarkable attention to detail and ability to juggle competing priorities.

• Experience in working independently while effectively collaborating with teams across various geographical locations.

• Proven problem-solving, decision-making, and risk management skills.

• Dedication to continuous learning, improvement, and professional growth.

🏝️ Benefits

• Collaborative, people-focused performance culture.

• Opportunities for growth in a dynamic environment.

• Exposure to strategic stakeholder engagement and partnership leadership opportunities.

• Chance to collaborate with diverse teams across multiple regions and time zones.