Strategic Account Partner – Audit Transformation

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and oversee comprehensive account plans that align with customer visions, priorities, and business objectives.

• Collaborate on cross-practice initiatives with Advisory, Audit, Technology, and operational leaders alongside Fieldguide product and delivery teams.

• Work in partnership with the Strategic Account Executive to identify, prioritize, and execute expansion opportunities.

• Act as a trusted advisor and key coordination point for customer executives and senior leadership.

• Lead executive business reviews and alignment sessions.

• Coordinate internal Fieldguide teams to eliminate obstacles, enhance delivery, and guarantee proactive results.

• Create playbooks, frameworks, and repeatable processes for managing enterprise complexity, monitoring initiatives, and reporting on progress.

• Leverage qualitative insights and quantitative data to guide strategic decisions and enhance customer experience and results.

• Advocate for customer interests within the organization and influence product and roadmap discussions.

• Represent Fieldguide at client events, industry forums, and executive meetings.

⛳️ Requirements

• Over 8 years of experience in enterprise account leadership, program management, or customer success strategy.

• More than 5 years of experience in audit, assurance, or a closely related professional services field.

• Demonstrated success in managing complex, multi-threaded customer relationships at scale.

• Outstanding communication skills, executive presence, and a consultative approach to building trust.

• Ability to influence peers and stakeholders both internally and externally without direct authority.

• Skilled at navigating ambiguity, fostering alignment across teams, and accelerating results in dynamic environments.

• Strong empathy for customers and a genuine passion for facilitating customer success.

• Experience in SaaS, enterprise software, or professional services is advantageous.

• Familiarity with SOC reporting, internal audit programs, financial statement audits, or GRC/compliance is preferred.

🏝️ Benefits

• Competitive compensation packages that include meaningful ownership opportunities.

• Unlimited paid time off (PTO).

• 401(k) plan.

• Wellness benefits starting from day one.

• Technology and work-from-home reimbursement.

• Flexible work schedules.