Strategic Account Manager – Supply Partnership

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Manage a portfolio of publisher accounts, responsible for revenue retention, growth, and supply health.

• Cultivate a thorough understanding of each partner’s monetization objectives, traffic composition, audience behavior, and optimization strategies.

• Oversee inventory performance and apply continuous optimization efforts to enhance eCPM, fill rate, EPC, conversion rate, and user quality.

• Discover and implement expansion opportunities including additional placements, new formats, geographic expansion, product adoption, and technical integrations.

• Monitor pacing and performance trends across your accounts to ensure consistency and scalability.

• Act as the primary liaison for publisher stakeholders.

• Conduct regular performance syncs and strategic planning meetings.

• Convert complex performance data into straightforward, actionable recommendations.

• Proactively address risks such as declining engagement, policy challenges, fraud indicators, or changing partner priorities.

• Represent publisher needs internally while aligning with AdGem's business objectives.

• Collaborate closely with Sales, Solutions, Product, and Finance teams to facilitate partner success.

• Manage post-onboarding and post-integration support for new publisher launches.

• Provide structured feedback from partners to guide future product and platform enhancements.

• Work with Finance on aligning commercial terms, addressing billing inquiries, and crafting growth-ready contract structures.

• Develop a strong understanding of rewarded advertising, offerwalls, loyalty monetization, and mobile app growth.

⛳️ Requirements

• 1–4+ years of experience in account management, preferably in adtech, mobile monetization, publisher management, or performance marketing.

• Demonstrated success in managing and expanding relationships with measurable revenue retention and growth.

• Basic understanding of performance marketing metrics such as CPA, EPC, eCPM, CTR, conversion rate, LTV, retention, and ROAS.

• Strong analytical skills, capable of transforming data into actionable insights.

• Proficiency in data and reporting tools is essential.

• Excellent communication and presentation abilities, comfortable addressing both operational staff and senior stakeholders.

• Highly organized, proactive, and adept at thriving in a fast-paced, performance-focused environment.

• Willingness to travel for important partnership meetings and industry events.

• Reside in the Denver, Chicago, or Austin regions.

🏝️ Benefits

• Health, vision, and dental insurance.

• Up to 6% 401k match with no vesting period.

• Generous PTO plus company holidays.

• Paid parental leave.

• Flexible, remote-first work culture.

• Team outings and happy hours.

• Weekly UberEats credit.

• Home office stipend.

• Annual learning and development stipend.

• Annual wellness stipend.