Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the strategic direction and commercial performance of designated corporate accounts, focusing on revenue growth, retention, and expansion.

• Create and implement detailed account plans that align with customer needs, market trends, and Neogen's growth goals.

• Identify and prioritize high-value opportunities, whitespace, and pathways for cross-selling across the portfolio.

• Conduct quarterly business reviews (QBRs) that emphasize value realization, ROI, and strategies for future growth.

• Build and sustain multi-level relationships within customer organizations, including Food Safety, Quality, Regulatory, Procurement, and Operations.

• Lead a consultative discovery process to identify customer pain points, business drivers, and strategic priorities.

• Convert insights into customized solutions and value propositions that set Neogen apart in competitive markets.

• Develop, manage, and maintain a strong, high-quality pipeline that aligns with quotas and growth objectives.

• Implement thorough pipeline management and inspection rhythms, ensuring opportunity hygiene, accuracy in stages, and reliability in forecasting.

• Oversee the complete sales cycle, from qualification to closing, including deal strategy, negotiation, and risk management.

• Coordinate cross-functional resources to ensure smooth execution for customers, involving teams from Marketing, Technical Services, and Operations.

• Maintain an in-depth understanding of industry trends, regulatory factors, and the competitive landscape.

⛳️ Requirements

• Bachelor’s degree in Food Science, Microbiology, Biology, or a related field (or equivalent experience).

• A minimum of 5 years of proven experience in strategic or national account management.

• Demonstrated ability to navigate complex sales environments with multiple stakeholders.

• Familiarity with CRM systems (Salesforce, MS Dynamics) and effective pipeline management.

🏝️ Benefits

• Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment.

• 401(k) with company match – Invest in your future with retirement savings and company contributions.

• Paid Time Off (PTO) – Enjoy generous paid time off so you can rest, recharge, and spend time with those who matter most.

• Career Growth Opportunities – We are committed to promoting from within and providing the tools, training, and support to help you grow your career.

• Meaningful Work – Be part of a team whose work has a real impact on our customers, communities, and the world around us.

• Collaborative Culture – Join a team that values innovation, respect, teamwork, and continuous improvement.