Strategic Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Acquire an in-depth understanding of the current portfolio and resolve client satisfaction concerns.

• Enhance existing relationships by being the primary contact for clients.

• Analyze client business trends across all solutions and pinpoint growth opportunities.

• Oversee client renegotiations and conduct profitability analyses.

• Formulate and implement business growth and profitability strategies for each assigned account.

• Inform assigned clients about regulatory changes and new requirements.

• Ensure accuracy of systems related to the current account base.

• Create and deliver client presentations and reports.

• Foster client development and strengthen relationships through office visits and presentations.

• Collaborate with relevant subject matter experts and internal resources to address client inquiries.

⛳️ Requirements

• Minimum of 3 years of relevant experience.

• Exceptional communication and interpersonal skills.

• Strong organizational, time management, and negotiation capabilities.

• Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint).

• Experience with Salesforce.com is highly preferred.

• Associate's Degree or equivalent post-secondary education is preferred.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive benefits program.

• Opportunities for professional development.