Strategic Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• The Strategic Account Manager is tasked with delivering solutions to our clients by serving as the primary business owner of Invivyd's resources and offerings across a diverse range of customers, which includes Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators, ensuring that customer inquiries are effectively addressed.

• Facilitate clinical discussions that encourage customers to advocate for their patients, engaging the entire account to identify any barriers that may hinder the provision of suitable solutions.

• Recognize shared priorities and utilize insights and strategies from across the account to formulate a strategic territory business plan that drives product demand by addressing the needs of key partners and, ultimately, their patients, to achieve outstanding results.

• Work collaboratively with cross-functional teams on the overarching account and territory strategy to optimize both internal and external knowledge about accessing products and services.

• Compile customer and market data, along with insights, to effectively employ multiple channels that enhance total selling engagements.

• Implement a data-driven methodology to prioritize customers/accounts, maximizing impact in alignment with the strategic plan.

⛳️ Requirements

• A Bachelor's degree from an accredited college or university is mandatory.

• At least 10 years of sales experience in the biopharma industry is preferred.

• Candidates must reside within the specified territory.

• Willingness to travel up to 100% within your geographic area is essential, with the ability to drive and/or fly within the territory required.

• The candidate must be in the field five days a week, conducting visits while also fulfilling all administrative responsibilities associated with the role.

• A proven history of high performance is necessary, along with proficiency in navigating and successfully selling to large accounts and key customer segments.

• Strong capability to communicate compliant clinical product information is required.

• Diverse experience in a matrixed environment and familiarity with Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels is essential.

• A robust understanding of the laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) governing appropriate interactions with Healthcare Professionals and Healthcare Organizations is required.

• Demonstrated knowledge of the Veterans Affairs (VA) system within the territory and the regulations governing business conduct within the VA system is necessary.

• Must be results-driven and capable of demonstrating effective time management skills.

• Possess a comprehensive understanding of case management, market access, reimbursement, and the sale of medical benefit products.

• Experience with Hematology/Oncology, Rheumatology, Transplant, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches is valuable.

• Proven ability to manage time effectively, with strong organizational and interpersonal skills to prioritize opportunities.

• A demonstrated winning attitude and experience, evidenced by sales achievements that consistently exceed quotas, Presidents Club accolades, and other recognitions.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development

• Bonuses