Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the creation and implementation of national strategic account plans tailored for regional business, coordinating the plan's development for national strategic accounts with the internal national team.

• Cultivate and enhance relationships with both new and existing key customers at all levels within the organization, focusing particularly on senior-level engagement.

• Expand market share by showcasing brand value and preference within designated key accounts and geographic regions.

• Negotiate corporate bids and rebate packages for multiple locations, working alongside various cross-functional teams to propose optimal product solutions as required.

• Create and update business proposals for current accounts by evaluating historical customer spending data, considering client objectives, timing, product offerings, performance, and inventory availability.

• Maintain a high level of customer engagement through effective communication, timely responses to inquiries, and proactive resolution of potential issues.

• Identify key areas for improvement by assessing all facets of our engagement at each location, focusing on those with the highest potential for growth and partnership.

• Work closely with Business Development to uncover brand owner pull-through opportunities that enhance strategic and profitable brand recognition and growth.

• Acquire and develop a robust knowledge base on Flexcon products and applications to deliver added value to customers and/or end-users.

• Facilitate effective cross-functional communication within internal teams to comprehend and anticipate customer needs.

⛳️ Requirements

• Bachelor’s degree is required, with an MBA preferred, or equivalent business experience.

• Over 10 years of B2B sales experience, ideally in a label or flexible packaging manufacturing setting.

• Exceptional relationship-building skills throughout the key account organization, along with a strong Voice of the Customer (VOC) mindset.

• Proven experience in establishing relationships, engaging with, and selling value to C-Level executives.

• Background in developing and drafting contracts and supply agreements.

• Demonstrated experience working with converters, tiered suppliers, and Consumer Packaged Goods (CPGs)/Original Equipment Manufacturers (OEMs).

🏝️ Benefits

• Competitive compensation package and annual bonus program.

• Medical, dental, vision, and life insurance coverage.

• Tuition reimbursement program.

• 401K matching contributions.

• Casual work environment.

• Opportunities for career development.