Strategic Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Formulate and implement strategic account plans aimed at enhancing the adoption of the Alarm.com for Business platform while driving commercial revenue growth.

• Cultivate and sustain robust relationships with key decision-makers, influencers, and stakeholders across corporate and partner organizations.

• Collaborate with dealers and partners to pinpoint opportunities, position solutions effectively, and support sales initiatives throughout the customer journey.

• Conduct engaging product demonstrations, presentations, and training sessions for partners, customers, and industry stakeholders.

• Inform and empower dealers regarding the value and unique features of Alarm.com's commercial solutions to enhance market penetration and business expansion.

• Work closely with Commercial Sales leadership and cross-functional teams to align sales initiatives, foster partner success, and execute go-to-market strategies.

• Act as a trusted advisor to partners, offering insights on industry trends, emerging technologies, and potential business opportunities.

• Represent Alarm.com at industry events, trade shows, and association meetings to boost brand visibility and reinforce industry connections.

• Collaborate with Product Management, Marketing, Sales Support, and Operations teams to ensure an outstanding partner and customer experience.

• Provide mentorship, guidance, and share best practices with junior sales professionals and internal teams to enhance overall commercial sales success.

⛳️ Requirements

• Proven track record in business development, strategic account management, and revenue enhancement within the commercial security, technology, or associated industries.

• Familiarity with commercial security solutions, including access control, intrusion detection, video surveillance, or related technologies.

• Demonstrated capability to generate new business opportunities while reinforcing and expanding existing customer and partner relationships.

• Strong consultative selling abilities, with the capacity to articulate value, influence decision-makers, and position solution-based offerings effectively.

• Experience in delivering presentations to customers, partners, and executive-level stakeholders, including product demonstrations and training.

• Self-motivated, results-driven individual with the capability to work autonomously and excel in a dynamic, growth-oriented environment.

• Excellent organizational and prioritization skills, capable of managing multiple opportunities, projects, and stakeholders concurrently.

• Exceptional verbal, written, and interpersonal communication abilities.

• Proven dedication to providing outstanding customer service and fostering long-term business relationships.

• Team-oriented collaborator with a positive demeanor, adaptability, and a willingness to engage across different functions.

• Strong technical proficiency with the ability to swiftly learn and effectively convey new technologies and solutions.

• Willingness and capability to travel frequently as necessary to support partners, customers, and business goals.

• Experience in selling SaaS, subscription-based, recurring revenue, or managed service offerings is preferred.

• A bachelor's degree or an equivalent combination of education and relevant professional experience is preferred.

🏝️ Benefits

• Medical plans with company subsidies

• Health Savings Account (HSA) with company contribution

• 401(k) with employer match

• Paid vacation that increases with tenure

• Paid holidays

• Wellness time

• Paid maternity and bonding leave

• Company-paid disability and life insurance

• Collaborative and casual work environment