Strategic Account Manager

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Cultivate enduring relationships with key supply partners to support Agoda's growth within the region.

• Engage regularly and meaningfully with Agoda's major supply partners.

• Analyze extensive datasets to propose customized solutions for Agoda's supply partners.

• Utilize analytical and problem-solving abilities to uncover new opportunities for expanding Agoda's business.

• Educate and inform clients about both new and existing technologies, tools, and models.

• Prepare materials to assist in business development during partner meetings.

• Address partner inquiries promptly and effectively.

• Secure buy-in from relevant stakeholders to implement strategies and launch promotional campaigns aimed at enhancing productivity and maintaining Agoda's competitive edge.

• Leverage product offerings to align with market demands, maximizing our potential to convert passive customers into active ones.

• Achieve country KPIs, growth objectives, and strategic initiatives.

• Assist the Area Manager in compiling country reports for senior stakeholders.

⛳️ Requirements

• Bachelor’s degree.

• At least 3 to 5 years of experience in business development and/or account management.

• Excellent interpersonal skills with the ability to influence both external and internal stakeholders.

• Experience in the internet/e-commerce sector is preferred.

• Strong analytical and problem-solving capabilities.

• Team-oriented with a professional "get it done" mindset and work ethic.

• Demonstrated success in acquiring, developing, and sustaining long-term customer relationships.

• Adapts well to changes and thrives in a fast-paced environment.

• Ability to generate innovative ideas.

• Strong proficiency in English.

🏝️ Benefits

• Equal Opportunity Employer.

• Diverse and inclusive environment.