Strategic Account Executive, Consumer & Retail

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop and oversee a portfolio of strategic accounts within Poland, with an emphasis on the Consumer & Retail sectors.

• Discover new business prospects in conversational AI, customer engagement, contact center automation, and enhancing operational efficiency.

• Direct consultative sales processes involving multiple stakeholders, and create business cases for senior executives and economic decision-makers.

• Cultivate and sustain expertise in the conversational AI ecosystem, its applications, competitive offerings, and emerging trends.

• Inform clients about conversational AI, voice technology, customer support solutions, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies tailored to the Polish consumer and retail industry.

• Collaborate with Customer Success, Field Development Engineers (FDEs), and Solutions Engineering teams on onboarding, deployment, and account growth.

• Counsel C-suite executives and senior operations leaders on generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• Minimum of 7 years of experience in quota-carrying strategic sales within SaaS or technology sectors.

• Ideal candidates will have experience with AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing long, intricate, multi-stakeholder sales processes.

• Established network of senior professionals in the Polish consumer and retail sector.

• Strong executive presence with the capacity to cultivate relationships at the C-suite and board levels.

• Experience in selling technical solutions to product and engineering leadership.

• Ability to articulate complex technologies in terms of business value.

• Comprehensive understanding of enterprise procurement and legal procedures in Poland.

• Capability to thrive in an early-stage, high-growth setting.

• Enthusiasm for voice and audio AI technologies.

• A customer- and product-centric approach emphasizing client satisfaction and scalability.

• Native or full professional proficiency in Polish.

• Strong English skills for internal collaboration.

🏝️ Benefits

• Annual discretionary professional development stipend.

• Annual discretionary allowance for meeting colleagues.

• Annual company offsite event.

• Monthly co-working stipend available for those not near a main hub.

• A culture of innovation and opportunities for growth.