Strategic Account Executive, Consumer & Retail

This is a fully remote position, open to applicants in Denmark.

📋 Description

• Develop and oversee a growing portfolio of strategic accounts throughout Denmark, focusing primarily on Consumer & Retail, to support ElevenLabs in achieving its revenue objectives.

• Discover new business opportunities where ElevenLabs' conversational AI technologies, such as ElevenAgents, can enhance customer engagement, automate contact centers, and improve operational efficiency for consumer and retail brands.

• Spearhead consultative, multi-stakeholder sales processes, crafting compelling business cases that convert AI voice technology into quantifiable business benefits for senior executives and economic decision-makers.

• Cultivate and maintain an in-depth understanding of the conversational AI landscape, including customer use cases, competitive offerings, and emerging trends, especially as they relate to large-scale Danish consumer and retail organizations.

• Exhibit expertise, or a strong eagerness to learn, about conversational AI and how ElevenLabs' voice technologies can create value across customer support, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies to enhance ElevenLabs' footprint within the Danish consumer and retail sector, adeptly navigating intricate procurement and organizational frameworks.

• Collaborate closely with Customer Success, FDEs, and Solutions Engineering to guarantee seamless onboarding, deployment, and account expansion.

• Act as a trusted advisor to clients, informing C-suite and senior operations executives about emerging trends in generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• Over 7 years of quota-carrying strategic sales experience in SaaS or technology, preferably with insights into AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing lengthy, intricate sales processes involving multiple stakeholders across business, IT, legal, and procurement sectors.

• Well-connected within the Danish consumer and retail landscape, possessing an established network of senior contacts and a strong executive presence, capable of building relationships at the C-suite and board levels.

• Experience in selling technical solutions to product and engineering leaders, with the ability to convey complex technology as business value.

• Profound understanding of enterprise procurement and legal procedures in Denmark, with the capacity to accelerate deal progression within complex organizational structures.

• Comfortable functioning in an early-stage, high-growth environment, including the creation of new playbooks and rapid iteration.

• Enthusiastic about voice and audio AI and its potential to deliver transformative benefits to customers.

• A blend of customer-focused and product-driven mentality that prioritizes client satisfaction and scalability.

• Native or full professional proficiency in Danish; strong English skills for internal collaboration.

🏝️ Benefits

• Innovative culture: You’ll be part of a generational opportunity to shape the future of AI, surrounded by a team that is pushing the limits of what’s possible.

• Growth paths: Joining ElevenLabs means becoming part of a dynamic team with numerous opportunities to make an impact beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs actively supports professional growth through an annual discretionary stipend.

• Social travel: We also offer an annual discretionary stipend for meeting up with colleagues each year, based on your preference.

• Annual company offsite: Each year, we gather the entire team in a new location - previous offsite destinations have included Croatia and Italy.

• Co-working: If you’re not near one of our main hubs, we provide a monthly co-working stipend.