Strategic Account Director – Dealer Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate executive relationships with key stakeholders across designated strategic accounts, including Dealer Principals, General Managers, Fixed Operations Directors, BDC Leaders, and OEM field representatives.

• Establish Solera as a long-term strategic partner by aligning our solutions with the growth, profitability, and operational goals of dealerships.

• Facilitate structured, value-oriented executive business reviews that concentrate on performance outcomes, strategic alignment, and future growth possibilities.

• Oversee the renewal strategy, negotiation process, and execution for assigned strategic accounts to ensure high retention rates and contract continuity.

• Proactively assess renewal risks, formulate mitigation strategies, and engage cross-functional teams to safeguard revenue.

• Generate upsell and expansion revenue by pinpointing whitespace opportunities, promoting multi-solution adoption, and fostering incremental module growth.

• Create and sustain annual and quarterly strategic account plans that encompass dealer-level business objectives across fixed operations, variable operations, and marketing.

⛳️ Requirements

• 3–6+ years of experience in automotive SaaS, dealership technology, or automotive retail operations.

• Proven track record in managing strategic or enterprise-level accounts with responsibilities for retention and expansion.

• Strong comprehension of dealership operations, including fixed operations, variable operations, CRM, and marketing.

• Established ability to drive upsell revenue and facilitate multi-solution adoption within an existing customer base.

• Exceptional executive communication, negotiation, and presentation skills.

• A data-driven mindset for identifying growth opportunities and assessing customer risk.

🏝️ Benefits

• EQUAL OPPORTUNITY EMPLOYER