Strategic Account Associate, Medical Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for clients on designated accounts, collaborating with senior account leadership.

• Cultivate a deep understanding of clients’ business objectives, challenges, and strategic priorities.

• Assist in converting client visions into actionable strategies and high-quality deliverables.

• Contribute to the development of annual strategic, tactical, brand plans, and project-level planning.

• Establish trust with clients through effective communication, responsiveness, and strategic insights.

• Proactively suggest ideas and recommendations to enhance brand performance and client engagement.

• Aid in defining the scope of work, developing budgets, and managing ongoing account finances.

• Track budgets and team efficiency to ensure that work remains within scope; alert when requests exceed scope.

• Support forecasting of planned work and resources; report risks or changes to leadership.

• Identify potential growth opportunities and new business concepts and share them with the account team.

• Collaborate with program management to create project briefs and either lead or support kickoff meetings.

• Coordinate with internal teams to ensure alignment on strategy, timelines, and client expectations.

• Ensure the quality of deliverables by reviewing for accuracy and readiness prior to client delivery.

• Assist in managing workload and prioritizing tasks to keep projects on track and ensure billability for self and team members.

• Engage in, and occasionally lead, client meetings, status calls, and planning discussions with healthcare professionals.

• Stay informed on industry trends, scientific advancements, and competitive landscapes relevant to clients.

• Continuously enhance strategic, financial, and client management competencies.

⛳️ Requirements

• Bachelor’s degree is required.

• At least 3 years of experience in medical communications, agency account management, strategic account support, or a similar client-facing role, OR an advanced doctoral-level degree (e.g., PhD, MD, PharmD, or equivalent).

• Experience working directly with clients in the pharmaceutical, biotech, or healthcare industries.

• Proven ability to manage client relationships and engage in strategic discussions.

• Excellent written, verbal, and presentation skills, including proficiency in PowerPoint.

• Strong organizational abilities and capability to handle multiple priorities in a fast-paced environment.

🏝️ Benefits

• Health insurance

• Retirement savings benefits

• Life insurance

• Disability benefits

• Parental leave

• Paid time off for sick leave and vacation

• Discretionary annual bonus