Director, Account Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Successfully oversee ongoing relationships with Employer/Payor/Government clients within your portfolio.

• Deliver exceptional account management that fosters client success, retention, and the growth of existing and new services.

• Directly supervise a team responsible for managing individual client accounts.

• Serve as a resource and mentor to Account Managers both within your team and across the Account Management department.

• Comprehend and report on the current financial status of all services and overall portfolio performance.

• Facilitate formal periodic review meetings with clients.

• Responsible for all contractual obligations, including performance guarantees and revenue goals.

• Employ consultative selling techniques to identify and pursue opportunities for contract expansion.

⛳️ Requirements

• A minimum of 10 years of progressive experience in a healthcare setting.

• Proven experience in leading an account team for large, national commercial and/or health plan accounts.

• A Bachelor's degree in business, health administration, or a related health discipline is required.

• A solid understanding of essential financial metrics, including revenue and margins.

• Exceptional analytical and quantitative skills coupled with client relationship management and consultative sales capabilities.

• Willingness to travel as business needs dictate.

🏝️ Benefits

• Health insurance

• Flexible work arrangements