Strategic Account Associate, Medical Communications

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary client liaison for assigned accounts, collaborating closely with senior account leadership.

• Cultivate a deep understanding of clients’ business objectives, challenges, and strategic priorities.

• Assist in transforming client visions into actionable strategies and high-quality outputs.

• Contribute to the formulation of annual strategic and tactical plans, brand initiatives, and project-specific plans.

• Establish trust with clients through effective communication, responsiveness, and strategic insights.

• Proactively suggest ideas and recommendations to enhance brand performance and client engagement.

• Aid in defining the scope of work, developing budgets, and managing account finances throughout the project lifecycle.

• Oversee budgets and team productivity to ensure that work is delivered within the agreed scope; alert when requests exceed scope.

• Assist in forecasting upcoming work and resource allocation; notify leadership of potential risks or changes.

• Identify potential growth avenues and new business concepts, sharing insights with the account team.

• Collaborate with program management to create project briefs and lead or assist in kickoff meetings.

• Coordinate with internal teams to guarantee alignment on strategy, timelines, and client expectations.

• Ensure the quality of deliverables by reviewing for accuracy and readiness prior to client submission, while working with senior account team members for final approval.

• Help manage workload and prioritize tasks to keep projects progressing and ensure billability for self and team members.

• Engage in, and at times lead, client meetings, status updates, and planning discussions with healthcare professionals.

• Keep abreast of industry trends, scientific advancements, and competitive landscapes pertinent to clients.

• Continuously enhance strategic, financial, and client management competencies.

⛳️ Requirements

• A bachelor's degree is required.

• At least 3 years of experience in medical communications, agency account management, strategic account support, or a similar client-facing role, OR an advanced doctoral-level degree (e.g., PhD, MD, PharmD, or equivalent).

• Experience directly interacting with pharmaceutical, biotech, or healthcare clients.

• Proven ability to manage client relationships and engage in strategic discussions.

• Excellent written, verbal, and presentation skills, including proficiency in PowerPoint.

• Strong organizational skills with the ability to handle multiple priorities in a fast-paced environment.

🏝️ Benefits

• Health insurance.

• Retirement savings benefits.

• Life insurance and disability coverage.

• Parental leave.

• Paid time off for sick leave and vacation.

• Discretionary annual bonus.