Store Counter Sales

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Deliver auto parts information and solutions to retail and wholesale customers both at the counter and via phone.

• Utilize parts expertise to support fellow NAPA team members in addressing customer inquiries.

• Ensure exceptional customer service and interactions within the NAPA store.

• Bring a customer-centric approach and high energy to our dynamic store environment.

• Greet retail customers and engage them to create a positive shopping experience.

• Employ computer technology, cash registers, telephones, and paper catalog systems effectively.

⛳️ Requirements

• Knowledge of automotive parts or a strong willingness to learn about the automotive industry.

• Possession of a valid Driver’s License.

• Prior experience in a parts store or the automotive sector, or eagerness to learn about auto parts.

• High School Diploma or GED is required.

• Completion of technical or trade school courses or obtaining a degree is preferred.

• Exceptional verbal and written communication abilities.

• Comfort in a fast-paced retail setting.

• Strong listening skills and empathy towards customers.

• A background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries is a plus.

• Experience in a parts store, auction, retail outlet, or auto body/collision is advantageous.

• Familiarity with cataloging and/or inventory management systems is a bonus.

• ASE Certifications are considered beneficial.

🏝️ Benefits

• Competitive Pay.

• Exceptional health benefits.

• Health Insurance: Comprehensive medical, dental, and vision plans.

• Retirement Plan: 401(k) with company match.

• Paid Time Off: Vacation, personal days, holidays, sick days, and parental leave.

• Employee stock purchase plan.

• Tuition reimbursement.

• Opportunities for professional development.

• Wellness programs.

• Extensive training and continuous development.

• A culture that promotes from within.