Stakeholder Engagement Specialist, Disability Services

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Oversee daily interactions with individuals receiving developmental disabilities services, as well as their families, caregivers, providers, advocates, support coordinators, regional offices, and legislative stakeholders.

• Organize, recruit for, and lead listening sessions, focus groups, advisory meetings, interviews, and surveys throughout Maryland.

• Maintain a tracker for stakeholder issues and themes, along with a centralized feedback log.

• Compile and synthesize feedback into quarterly summaries and recommendations for client leadership.

• Assist in stakeholder engagement and journey mapping, as well as targeted initiatives aimed at improving experiences with the client's regional offices.

• Monitor metrics before and after the implementation of experience-improvement initiatives.

⛳️ Requirements

• A Bachelor's degree in Communications, Public Relations, Social Work, Public Administration, Psychology, or Sociology.

• More than 5 years of professional experience in stakeholder or community engagement within human services, Medicaid, disability services, or state or local government.

• At least 3 years of direct experience working with individuals with intellectual and developmental disabilities, their families, and the provider and advocacy communities.

• Proven experience in designing and leading listening sessions, focus groups, and surveys, as well as translating results into written summaries and recommendations.

• Familiarity with journey mapping or similar service-design methodologies.

• Strong professional writing skills; writing samples will be required.

• Must be able to travel occasionally to Baltimore, MD, and the client's regional offices for in-person sessions.

• Preference for candidates residing in Maryland or nearby areas.

• Availability to start in December 2026.

• U.S. work authorization is required; sponsorship is not available.

• Must be independent of direct service providers funded by the client agency, with no financial, ownership, or organizational ties.

• A Master's degree in a related field is preferred.

• Experience with Maryland state developmental disabilities services or support coordination is preferred.

• Bilingual proficiency in English and Spanish is preferred.

• Familiarity with plain-language and Section 508 standards is preferred.

🏝️ Benefits

• Opportunity for remote work.

• Approximately 360 hours of engagement through June 30, 2027.

• Flexible part-time schedule of about 10–12 hours per week, with increased hours during engagement cycles.

• Option for 1099 or W-2 engagement.