Staff Technical Product Manager – Connected Vehicle Services, Tools

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of platform services along with the administrative tools necessary for their operation, configuration, and support.

• Establish the interfaces and functionalities that other digital product teams depend on, ensuring that internal teams managing these systems have the tools they need to operate confidently and at scale.

• Navigate both internal and external dependencies to reduce risk and confirm the feasibility of the roadmap.

• Take ownership of the roadmap and strategy for multiple interconnected service areas, as well as a variety of supporting internal tools which encompass:

• Charging Management: Manage the services that facilitate the connected vehicle charging experience, including session management, smart charging, network interoperability, and plug-and-charge capabilities.

• Subscriptions: Lead the product strategy for backend services and third-party integrations that underpin customer subscription offerings.

• App-to-Vehicle Commands: Develop the product strategy for services that enhance the customer ownership experience and empower operations teams through remote vehicle monitoring and commands via mobile and web platforms.

• Cross-functional Leadership: Collaborate closely with a diverse range of business, technical, and non-technical stakeholders both internally and externally. Influence architectural and integration decisions without direct authority.

⛳️ Requirements

• Over 7 years of product management experience, with relevant exposure to connected vehicle services, IoT platforms, or similar fields.

• A background in developing SaaS operations tools and services intended for scalability is highly preferred.

• Demonstrated history of delivering technical products that cater to both end-customer experiences and internal operational users, with the ability to navigate products at various maturity levels.

• Familiarity with contemporary connected vehicle and backend service concepts, including:

• Vehicle-to-cloud architectures and wireless command patterns.

• Over-the-air updates and remote function delivery concepts.

• Plug-and-charge standards and EV charging network interoperability.

• API and SDK design principles for services utilized by multiple internal teams.

• Integration patterns with third-party providers, including charging networks and payment platforms.

• Operational aspects for services that manage customer and payment data responsibly.

• While you do not need to be an engineer, you should possess enough fluency in these areas to make informed architectural trade-offs, challenge technical decisions when necessary, and gain the trust of senior engineers.

🏝️ Benefits

• Competitive insurance options including:

• Medical, dental, vision, and income protection plans.

• 401(k) program featuring:

• An employer match with immediate vesting.

• Generous Paid Time Off which includes:

• 20 days of planned PTO, accrued over time.

• 40 hours of unplanned PTO and 14 company or floating holidays each year.

• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.

• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.