Staff Systems Engineer – Infrastructure

This is a fully remote position, open to applicants in India.

📋 Description

• Deliver technical leadership across compute, storage, networking, Linux, Windows, and K8S platforms, ensuring optimal availability, performance, and security.

• Create and execute enterprise-scale infrastructure solutions that are sustainable, cost-efficient, and aligned with business objectives.

• Act as a force multiplier by recognizing systemic issues, simplifying intricate systems, and minimizing operational toil through automation.

• Establish and promote Infrastructure as Code (IaC) standards utilizing tools such as Terraform, Ansible, PowerShell, Python, or similar.

• Spearhead the assessment, experimentation, and integration of AI-driven tools and agent-based workflows for infrastructure operations, troubleshooting, and optimization.

• Collaborate with Infrastructure, Cloud, Security, and Application teams to design comprehensive solutions that span both data center and cloud environments.

• Conduct impact analysis for complex changes and proactively identify risks across multiple systems and platforms.

• Serve as a senior escalation point, leading root cause analysis and implementing sustainable corrective actions.

• Define, document, and promote engineering standards, reference architectures, and best practices.

• Mentor engineers and elevate the technical standards through coaching, design reviews, and knowledge sharing.

• Influence infrastructure and platform roadmaps and long-term strategy in collaboration with engineering leadership.

• Participate in incident response, disaster recovery planning, and on-call rotations as necessary.

• Communicate technical design decisions and reference architectures for assigned domains, collaborating with Infrastructure leadership for prioritization and alignment.

• Minimize operational toil, incident recurrence, or manual efforts through platform enhancements and automation.

• Enhance infrastructure reliability, scalability, or delivery speed through sustained, measurable outcomes.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

• Over 10 years of experience in infrastructure engineering roles with substantial hands-on ownership of compute, virtualization, and storage platforms.

• Proven expertise in designing, operating, and troubleshooting enterprise-scale compute and virtualization environments, including capacity planning, lifecycle management, availability, and performance optimization.

• Strong experience with enterprise storage systems, encompassing: Block storage architectures and performance characteristics.

• File and scale-out NAS platforms.

• Object storage architectures, including S3 compatible platforms, data durability models, lifecycle management, and cost optimization strategies.

• Design and operation of enterprise-grade file services supporting a remote workforce, including secure access patterns, performance optimization, availability, and integration with identity, endpoint, and security controls.

• Practical experience operating and integrating storage and data protection platforms such as Pure Storage, Cohesity, and Qumulo, or similar enterprise solutions.

• Advanced proficiency with Infrastructure as Code and automation, with a strong preference for problem-solving through code over manual processes.

• Demonstrated use of tools such as Terraform, Ansible, PowerShell, Python, Git, or similar.

• Experience in designing reusable modules, workflows, and automation patterns.

• Strong working knowledge of Linux and Windows Server administration in highly available production environments.

• Solid understanding of networking fundamentals sufficient for designing and troubleshooting infrastructure across compute, storage, and network boundaries.

• Experience in designing and operating infrastructure in virtualized and/or hybrid environments, with the ability to evaluate trade-offs across platforms and architectures.

• Willingness to participate in an on-call rotation and lead response efforts for critical infrastructure incidents.

🏝️ Benefits

• Flexible work options that include work-from-home, on-site, and hybrid positions.

• Company-provided technology packages for all team members.

• A collaborative atmosphere that is challenging and filled with forward-thinking team members.

• Extensive growth opportunities, as evidenced by our track record of internal promotions.

• Ongoing business training and career development opportunities.

• Competitive market-based salary with bonus compensation, quarterly profit sharing, and annual merit bonuses.

• Generous PTO and holidays, totaling 27.5 days during the first full year of employment.

• Excellent benefits package that includes 401(K) matching, adoption assistance, parental leave, tuition reimbursement, comprehensive medical, dental, and vision coverage, along with many nonstandard benefits that contribute to our status as a Great Place to Work.