Staff Solutions Engineer – Commercial

This is a fully remote position, open to applicants in California.

📋 Description

• Assist field sales in demonstrating the advantages of the Kong API/Connectivity Management platform to customers.

• Comprehend customer needs and how the Kong platform can address them.

• Facilitate Proof of Concepts (PoCs) throughout the complete evaluation process.

• Guarantee 100% customer satisfaction across the designated accounts.

• Prioritize customer requirements and liaise with support, product, and engineering teams.

• Develop technical documentation for DevOps, implementation processes, and service engagements.

• Enhance top-of-funnel marketing efforts by crafting blogs, hosting webinars, and engaging in trade shows and field events.

⛳️ Requirements

• Over 7 years of experience in software engineering and/or sales engineering management within a SaaS, Open Source, or Enterprise Software environment.

• Strong grasp of cloud computing trends and open-source business models.

• Proficiency in Docker/Kubernetes and other cloud-native platforms.

• Familiarity with APIs, CI/CD automation frameworks, as well as AI and LLM technologies.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development