Staff Site Reliability Engineer, Tools & Systems

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Design, develop, implement, and manage software and systems that support Firefox engineering.

• Contribute to developer tools, CI/CD processes, workflow automation, and AI-assisted development technologies.

• Take ownership of complex technical challenges from start to finish across software, cloud, and operational layers, enhancing reliability, performance, observability, and cost-effectiveness.

• Collaborate with Firefox engineering, Cloud Engineering, IT, and other teams to address issues that cross technical and organizational boundaries.

• Utilize telemetry, metrics, and data analysis to diagnose issues and inform engineering decisions.

• Participate in architectural planning and technical strategy, identifying recurring issues and scalable solutions across teams.

• Join existing teams or initiatives as needed and independently assume responsibility for specific challenges.

• Contribute to the wider open-source community.

⛳️ Requirements

• Excellent software engineering capabilities and significant hands-on experience in deploying and managing production systems.

• Proficient programming skills in languages such as Python or JavaScript/TypeScript.

• Familiarity with C++ or Rust is advantageous.

• Experience in building, deploying, and managing production systems in cloud environments.

• Proficient in utilizing infrastructure as code tools like Terraform.

• Diverse experience in areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tools.

• Skilled in using data, telemetry, and metrics to analyze technical issues and guide decision-making.

• Knowledge of modern AI-assisted development tools and an understanding of their functionalities, limitations, and suitable applications.

• Capable of working effectively across various disciplines and translating between software, infrastructure, and operational concerns.

• Excellent communication skills, promoting open, consistent, and respectful dialogue, while mentoring others to build their skills.

• Active contribution to open-source projects is a vital aspect of the role.

🏝️ Benefits

• Generous performance-based bonus plans for all eligible employees, reflecting our collective success as a unified team.

• Comprehensive medical, dental, and vision insurance coverage.

• Significant retirement contributions with 100% immediate vesting, regardless of personal contributions.

• Quarterly wellness days for the entire company to take a collective break.

• Country-specific holidays as well as an additional day off to celebrate your birthday.

• One-time stipend for setting up a home office.

• Annual budget allocated for professional development.

• Quarterly stipend to support well-being.

• Considerable paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc. - varies by country).