Staff Site Reliability Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the Automation Mesh multi-DC architecture, addressing failure domains, distributed locking, graceful degradation, and LB-aware draining.

• Transition the AI-assisted vulnerability triage and remediation pipeline from MVP to a production-ready state.

• Establish triage accuracy SLOs, implement safeguards to prevent misclassified CI types, and broaden vulnerability coverage.

• Decrease LPA onboarding lead time utilizing cluster provisioning patterns, self-service runbooks, and onboarding agreements.

• Formulate the platform testing strategy encompassing unit tests, Molecule tests, and Execution Environment smoke-test contracts.

• Resolve decisions regarding the integration-testing architecture and create a scalable quality foundation.

• Replace outdated compliance reporting with LPA dashboards and develop alerting systems for patching SLA risks.

• Define and instrument service-level objectives and error budgets pertaining to patch delivery latency, automation success rates, and alert-to-remediation lead times.

• Provide mentorship to engineers and spearhead cross-functional program delivery.

• Communicate architectural decisions to platform users and partner teams.

• Lead the team’s AI tooling initiatives and set standards for LLM-assisted development.

⛳️ Requirements

• Over 10 years of hands-on experience in SRE, platform engineering, or infrastructure engineering, preferably at the Staff or Principal level.

• Proficient in Ansible at scale, including roles, collections, Execution Environment container builds, and lint pipelines.

• Extensive knowledge of AWX / Ansible Automation Platform, covering Automation Mesh, Execution Environments, RBAC, and credential types; requires architecture-level ownership.

• Experience with Terraform / IaC, including cluster provisioning using tfvars-driven modules on OpenStack or similar private clouds.

• Skilled in Kubernetes / K3s operations, including cordon/drain, etcd quorum, and Kubernetes-aware patching coordination.

• Direct experience integrating ServiceNow REST/API, including CMDB, Change Order workflows, and VIT/vulnerability tracking.

• Strong background in systems architecture and distributed design for fault-tolerant, redundant systems.

• Familiarity with AI / LLM integration in operations and LLM API integration in workflows.

• Expertise in developing dashboards and alerting rules with Grafana / Prometheus / Mimir / Loki.

• Proficient in Python scripting.

• Experience in defining and instrumenting SLI/SLO/error budgets.

• Background as an incident commander, ownership of on-call rotations, and facilitation of postmortems.

• Documented experience in technical mentorship.

• Proven leadership in cross-functional programs across multiple teams without direct authority.

🏝️ Benefits

• Paid time off.

• Retirement savings options, including 401k and pension plans.

• Eligibility for bonuses/incentives.

• Equity grants.

• Employee stock purchase plan.

• Competitive health benefits.

• Parental leave.

• Family-friendly benefits.

• Access to Employee Resource Groups.

• Support with the application process.