Manager, DevOps

This is a fully remote position, open to applicants in Poland.

📋 Description

• Lead and expand a team of DevOps engineers and leads, including partner-vendor personnel.

• Set clear expectations, conduct regular one-on-one meetings, and provide constructive feedback.

• Manage workloads effectively across product-line support, projects, and tickets.

• Oversee the hiring, interviewing, and onboarding processes.

• Mentor engineers towards leadership roles and guide leads towards management positions.

• Manage the team backlog in Azure DevOps, ensuring well-defined epics, features, and backlog items.

• Drive DevOps initiatives through milestones, schedules, and service level agreements (SLAs); provide status reports.

• Review and authorize customer environment and integration configurations.

• Ensure that production changes comply with change management protocols, including approvals, testing, and rollback strategies.

• Oversee operational readiness, including monitoring, alerting, backups, disaster recovery validation, and support handover.

• Lead incident response efforts and follow-ups, transforming significant incidents into enduring solutions.

• Implement information-security measures such as least-privilege access, secret management, and audit evidence collection.

• Collaborate with other DevOps Managers to establish shared standards for planning, estimation, reviews, on-call duties, and reporting.

• Coordinate team coverage and resource allocation during absences and shifts in priorities.

• Provide the Director with a consolidated view of capacity, risks, and priorities.

• Advocate for automation, infrastructure as code, and standardized processes.

• Collaborate with FinOps on managing cloud costs.

• Maintain runbooks, handbook articles, and wiki documentation.

• Partner with Product, Engineering, Professional Services, Customer Care, and InfoSec on roadmaps and dependencies.

⛳️ Requirements

• Over 8 years of experience in DevOps, Site Reliability Engineering (SRE), cloud infrastructure, or platform engineering.

• At least 2 years of experience leading engineers as a people manager or team lead.

• Extensive, hands-on experience with Microsoft Azure, including virtual machines, App Service, virtual networks, NSGs, private endpoints, and Application Gateway; Entra ID, managed identities, and RBAC; Key Vault; and Azure Service Bus.

• Strong familiarity with Azure DevOps Boards and Pipelines.

• Experience with Continuous Integration/Continuous Deployment (CI/CD) for .NET and SQL Server applications.

• Proficient in infrastructure as code using Terraform or Bicep.

• Scripting skills in PowerShell, as well as Bash or Python.

• Proven track record of managing production systems under change control, including Change Advisory Board (CAB) processes, incident management, disaster recovery, and audit evidence collection.

• Comfortable managing a distributed team across multiple time zones, including contractors and vendor partners.

• Excellent written and verbal communication skills.

• Experience with a multi-tenant SaaS platform in addition to single-tenant customer deployments (preferred).

• Knowledge of Single Sign-On (SSO) and identity federation (Azure AD B2C, SAML, OIDC) (preferred).

• Familiarity with ISO 27001 or SOC 2 compliance environments (preferred).

• Experience with FinOps practices or tooling (preferred).

• Possession of Azure certifications AZ-104, AZ-305, or AZ-400 (preferred).

🏝️ Benefits

• Equal Opportunity Employer committed to diversity and inclusion.