Staff Program Manager, Technical Education

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate on and create strategies for technical programs such as AI Enablement, AI Education, Machine Learning Education, Data Education, and Engineering Education.

• Design and manage the creation of content for both in-person and virtual technical learning events and forums for the Technology organization.

• Develop and implement both asynchronous and synchronous technical learning experiences and forum strategies.

• Cultivate community and promote connections within the technical organization through events, stakeholder management, and support for internal contributors and subject matter experts.

• Oversee learning and event logistics, course enrollment, and material preparation.

• Evaluate, track, and analyze the effectiveness of initiatives using data to inform decisions and foster experimentation.

• Establish relationships with senior business leaders across various groups and regions.

• Collaborate with stakeholders, subject matter experts, senior leaders, external speakers, vendors, and consultants.

• Enhance processes, tools, templates, and communication channels for operational excellence and scalability.

• Create project plans, documentation, and communication strategies.

• Develop training materials, slide presentations, job aids, and other learning resources.

⛳️ Requirements

• Minimum of 8 years of experience in guiding strategy and execution within a Technical Learning & Development program or learning content management position.

• Direct experience in a technical field such as software engineering or data science.

• Strong grasp of Technology and Engineering organizations and their operational dynamics.

• Experience in building and curating technical content tailored for engineering or technical audiences.

• Familiarity with AI as a tool for enhancing developer productivity and knowledge of AI enablement in product development.

• Proficiency in instructional design and best practices for content design.

• Experience in developing and implementing programs, processes, and operational plans.

• Capability to manage multiple programs and initiatives aligned with a broad roadmap.

• A data-driven mindset for assessing and measuring learning experiences.

• Ability to produce clear, comprehensive, and well-organized documentation.

• Skill in establishing trusted relationships with diverse stakeholders and cross-functional partners.

• Consultative and collaborative capabilities with stakeholders, subject matter experts, senior leaders, and external partners.

• Exceptional communication, interpersonal, written, verbal, and presentation skills.

• Ability to apply graphic and visual design principles to learning materials.

• Proficient in using presentation technologies, Google applications, and spreadsheets.

• Must reside in San Francisco, California.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity opportunities.

• Comprehensive benefits package.

• Employee Travel Credits.

• Disability-inclusive application and interview process.

• Reasonable accommodations for candidates with disabilities.