Senior Technical Program Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Develop and oversee integrated program plans, roadmaps, dependency maps, milestone schedules, RAID logs, and governance routines for intricate business and technology projects.

• Transform executive priorities into actionable workstreams, decision-making points, deliverables, and operational cadence.

• Direct intake, prioritization, sequencing, and readiness assessment across product, technology, data/analytics, operations, commercial, and partner teams.

• Collaborate with cross-functional teams and external partners.

• Convert business goals and technical requirements into scope, deliverables, user stories, acceptance criteria, and implementation plans.

• Manage dependencies, trade-offs, risks, blockers, resource limitations, and escalation paths.

• Prepare status reports suitable for executives, decision memos, portfolio views, dashboards, and governance materials.

• Lead steering committees, working sessions, standups, planning/PI ceremonies, readiness reviews, UAT/QAT coordination, retrospectives, and post-launch follow-ups.

• Ensure that solution design, change management, security, privacy, quality, compliance, release readiness, and adoption needs are met.

• Facilitate alignment among senior leaders and teams.

• Continuously enhance portfolio execution practices, intake workflows, prioritization frameworks, ownership models, status transparency, capacity planning, lessons learned, and governance standards.

• Operate autonomously and influence outcomes without direct authority.

⛳️ Requirements

• A Bachelor's degree or equivalent experience.

• Over 7 years of experience in leading complex technical programs, portfolio execution, product delivery, enterprise transformation, or cross-functional business/technology projects.

• Capability to function at both executive and working-team levels, translating strategy into delivery plans, decision frameworks, and measurable outcomes.

• Strong understanding of program/portfolio governance, risk management, dependency management, prioritization, resource/capacity planning, change management, and executive communications.

• Experience collaborating with product, technology, data/analytics, QA, operations, finance, legal/compliance, marketing, vendors, and external partners.

• Ability to navigate sensitive stakeholder dynamics, clarify operating models, and foster trust amidst competing priorities.

• Familiarity with Agile, hybrid, and waterfall delivery models.

• Working knowledge of PI planning, sprint ceremonies, UAT/QAT, release readiness, and benefits realization.

• Proficiency in ADO (Azure DevOps), Jira, Monday.com, Smartsheet, Confluence, SharePoint, PowerPoint, Excel, Power BI, or similar tools.

• Strong business acumen and analytical mindset.

• Ability to articulate qualitative and quantitative trade-offs for senior leadership.

• An advanced degree is preferred.

• PMP, PgMP, ACP/Agile, SAFe, or similar certification is preferred.

🏝️ Benefits

• Comprehensive full medical, dental, and vision insurance.

• Basic Life Insurance at no cost to the employee.

• Company-paid short-term and long-term disability.

• 12 weeks of 100% paid Parental Leave.

• Health Savings Account (HSA).

• Flexible Spending Accounts (FSA).

• Retirement savings plan.

• Personal Paid Time Off.

• Paid holidays and a company-wide Wellness Day off.

• Paid time off to volunteer at nonprofit organizations.

• Pet-friendly office environment.

• Commuter benefits.

• Group Pet Insurance.

• On-the-job training and skills development.

• Employee Assistance Program (EAP).