Staff Product Manager, Cloud Namespace & Capacity

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the entire Cloud Namespace lifecycle, which includes understanding workloads, managing provisioning and management processes, setting configuration defaults and policies, implementing updates-in-place, and ensuring safe deletion.

• Develop and refine unique Namespace offerings encompassing SLA, latency, durability, residency, and various cost options.

• Manage throughput and capacity for Namespaces, addressing autoscaling, TRUs, reserved versus elastic capacity, scheduling, visibility, limits, and quotas.

• Lead the establishment of operational policies and features for Namespace placement, replication, and scaling at a large multi-tenant scale.

• Define and oversee Namespace SLOs and SLAs, which includes instrumentation and effective communication of performance and reliability to customers.

• Manage Namespace APIs and configurations utilized by customer automation, the Temporal Cloud UI, and other related products and services.

• Collaborate with stakeholders from Engineering, Cloud Ops/SRE, Support, Sales, Solutions, and Security.

• Create PRDs, decision documents, and customer-facing explanations.

⛳️ Requirements

• Experience in product leadership with a focus on shipping and operating platform/infrastructure products where reliability, performance, and cost trade-offs are critical.

• Strong systems thinking ability and skill in translating workload requirements into tiering, pricing, policy, quotas/limits, and defaults on a large scale.

• Comfort in partnering with engineering teams on autoscaling, capacity planning, rolling deployments, placement logic, and resilience patterns.

• Proven experience in defining and managing SLOs/SLAs, as well as using metrics to inform product decisions and prioritization.

• Ability to align stakeholders across Engineering, Cloud Ops/SRE, Support, Sales, Solutions, and Security.

• Excellent written and verbal communication skills, including the ability to create clear PRDs, decision documents, and customer-facing explanations.

• Nice to have: experience with multi-tenant systems, workload isolation, and mitigation of noisy-neighbor issues.

• Nice to have: familiarity with API product design for long-lived resource lifecycle operations.

• Nice to have: experience in placement, routing, data residency, or geo-distributed reliability.

• Nice to have: experience in developing pricing and packaging input for tiered services.

🏝️ Benefits

• Eligibility for equity plan.

• Unlimited paid time off (PTO).

• 12 Holidays plus 2 Floating Holidays.

• 100% coverage for Medical, Dental, and Vision premiums.

• Coverage for Accidental Death & Dismemberment (AD&D), Long-Term & Short-Term Disability, and Life Insurance (Standard & Supplemental options available).

• Empower 401K Plan.

• Opportunities for Learning & Development.

• Lifestyle Spending account.

• Home Office Setup support.

• Professional Memberships provided.

• WFH Meals stipend.

• Internet Stipend offered.

• Access to the Calm app for mental wellness.

• Paid Time Off (PTO) and benefits may differ for countries outside the United States.

• Occasional travel for company events, team offsites, and other significant moments.