Staff Product Manager, Accounts & Payments

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the comprehensive delivery of critical account initiatives, including passwordless authentication and enhancements to authentication and account recovery across various platforms.

• Manage the product roadmap for Mozilla Accounts and the Subscription Platform, prioritizing tasks in alignment with strategic objectives and ensuring targeted execution.

• Drive enhancements to the subscription platform, focusing on payments, entitlements, and metering.

• Collaborate with product teams to support their subscription services.

• Leverage data, user insights, market analysis, and experimentation to create impactful outcomes.

• Work in partnership with engineering, UX, and cross-functional teams to uphold a focused and outcome-oriented backlog.

• Establish and track key success metrics to evaluate product performance and make necessary adjustments.

⛳️ Requirements

• A minimum of 6 years of experience as a product manager, with a background in user-facing products and back-end services catering to both internal and external clients.

• Strong technical understanding and knowledge of software architecture.

• A data-informed approach to identifying challenges and opportunities, making decisions, setting objectives, and monitoring progress.

• Practical experience with data visualization tools, including SQL, Looker, or Excel.

• A curious and adaptable mindset, comfortable navigating ambiguity and working with minimal guidance, along with a strong desire for continuous learning and development.

• Experience with identity and payment platforms.

• A commitment to Mozilla’s values: embracing diversity, fostering relationships, practicing responsible engagement, and demonstrating resilience.

🏝️ Benefits

• Competitive performance-based bonus plans available to all eligible employees - we celebrate our achievements as a unified team.

• Comprehensive medical, dental, and vision insurance.

• Generous retirement contributions with immediate 100% vesting (regardless of personal contributions).

• Quarterly company-wide wellness days for a collective pause.

• Country-specific holidays along with an additional day off for your birthday.

• One-time stipend for home office setup.

• Annual budget for professional development.

• Quarterly well-being stipend.

• Significant paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc. - varies by country).