Staff Field Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a technical expert interacting directly with customers regarding Hivemind autonomy solutions.

• Assist in customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture efforts.

• Convert customer mission requirements, CONOPs, operational goals, and integration challenges into convincing Hivemind solution concepts.

• Collaborate with Business Development and Capture teams on RFIs, RFPs, proposals, white papers, demos, and technical narratives aimed at customers.

• Articulate Hivemind's capabilities, limitations, roadmap considerations, and integration needs to diverse audiences.

• Create and sustain technical sales materials, including capability briefs, demo scripts, solution templates, FAQs, white papers, and briefing documents.

• Work together with Product, Engineering, Customer Engagement, and Program teams on requirements, risks, roadmap gaps, and field feedback.

• Assist customers in assessing autonomy for operational efficiency, mission planning, force modernization, and fielded mission results.

• Ensure that customer-facing documents accurately represent current capabilities, constraints, and roadmap timelines.

• Keep abreast of advancements in autonomy, AI, unmanned systems, mission software, and defense technologies.

• Establish trustworthy relationships with customers and internal stakeholders.

• Function autonomously across complex customer engagements while keeping stakeholders informed.

⛳️ Requirements

• Minimum of 7 years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or similar customer-facing technical roles.

• Solid technical knowledge of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or sophisticated defense technology systems.

• Experience in supporting customer-facing technical interactions, such as demos, briefings, proposal assistance, integration discussions, technical interchange meetings, or operational workshops.

• Capacity to translate customer mission needs into technically viable solution concepts, requirements, demos, and product feedback.

• Excellent written and verbal communication skills suitable for technical, operational, commercial, and leadership audiences.

• Ability to collaborate cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.

• Strong judgment in presenting product capabilities, limitations, and roadmap dependencies.

• Proven ability to foster trust with customers and internal stakeholders.

• Capability to navigate ambiguity, prioritize competing demands, and work independently in a fast-paced environment.

• Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

• Preferred: prior experience in military, defense, aerospace, robotics, unmanned systems, or advanced technology sectors.

• Preferred: direct experience with U.S. Navy or U.S. Air Force customers, programs, or operational units.

• Preferred: familiarity with autonomous systems and autonomy workflows, mission planning, system integration, and operational evaluation.

• Preferred: hands-on experience with Python, C++, Linux, APIs, SDKs, autonomy software, robotics middleware, or technical prototyping.

• Preferred: ability to develop reusable technical content.

🏝️ Benefits

• Bonus

• Benefits

• Equity

• Temporary benefits package applicable after 60 days of employment for temporary employees

• Remote work arrangement

• Equal employment opportunity and accommodation support