Staff Enterprise Developer Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the Enterprise Developer Advocacy program from its initial pilot to a sustainable practice, encompassing session formats, account selection criteria, feedback mechanisms, and metrics for success.

• Provide education-focused technical sessions within targeted enterprise accounts, covering topics such as agents, AgentControl, safe rollouts, experimentation, and runtime management.

• Customize sessions to align with the specific technology stack and use cases of each account.

• Collaborate with Account Executives (AEs), Solutions Engineers (SEs), and Customer Success (CS) teams to pinpoint accounts and cultivate internal advocates.

• Transition qualified expansion opportunities to the relevant field teams.

• Maintain the non-promotional, education-centric focus of all sessions.

• Evaluate the pilot initiative, generate session summaries, conduct debriefs with representatives, and provide recommendations on scaling, modifying, or halting efforts based on data insights.

• Establish a framework for scaling the initiative and create a comprehensive playbook for future advocates.

⛳️ Requirements

• Experience in at least two areas among developer advocacy, solutions engineering, developer education, and technical marketing.

• Proficient in delivering technical sessions to approximately fifty engineers and adept at addressing challenging inquiries from skeptical principal architects.

• Possess hands-on technical credibility; capable of building, demonstrating, and teaching complex concepts.

• Strong operational skills to manage a repeatable program, prioritize demands, and fulfill commitments to the field.

• At least 12 years of relevant experience.

• Willingness to travel around 25% of the time.

• Familiarity with feature management, experimentation, observability, or agent orchestration tools (preferred).

• Experience in creating a customer-facing technical program from inception, such as workshops, DevDays, or office hours (preferred).

• Extensive background in enterprise software and insight into how large engineering organizations make platform decisions (preferred).

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Health insurance

• Vision insurance

• Dental insurance

• Mental health benefits