Staff Engineering Product Manager

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Lead the strategy and roadmap for AI agents, focusing on detection, troubleshooting, and remediation.

• Establish 12–18-month objectives, milestones, and success metrics that align with customer and business requirements.

• Identify high-value challenges through customer interviews, product analytics, field feedback, market research, and competitive assessments.

• Create prototypes using Codex, Claude, and comparable AI development platforms.

• Determine specifications and evaluation criteria for agent accuracy, reliability, explainability, safety, and user trust.

• Prioritize new features, platform investments, customer demands, technical debt, and quality enhancements.

• Collaborate with engineering and design teams from discovery to delivery.

• Assess product adoption and refine the offering accordingly.

• Represent the product in discussions with customers, advisory councils, internal teams, and company leadership.

⛳️ Requirements

• Bachelor’s degree with 8 years of relevant experience, master’s degree with 6 years of relevant experience, PhD with 3 years of relevant experience, or equivalent practical experience.

• Proven experience managing technically intricate products in enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence.

• Demonstrated experience in defining product strategies, roadmaps, requirements, milestones, and measurable success criteria for software products.

• Background in conducting customer research and utilizing both qualitative and quantitative data to prioritize product opportunities.

• Experience collaborating with engineering and design teams throughout product discovery, development, launch, adoption, and enhancement.

• Preferred: experience in building or managing AI-driven, generative AI, or agentic products.

• Preferred: working knowledge of observability, Kubernetes, microservices, distributed systems, and DevOps or site reliability engineering practices.

• Preferred: familiarity with metrics, logs, traces, alerts, incident response, root-cause analysis, and production operations.

• Preferred: experience with AI-assisted development tools such as Codex or Claude.

• Preferred: capability to assess technical trade-offs and align cross-functional teams around measurable outcomes.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, vesting after continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off granted on hire date and each January 1 thereafter.

• Up to 80 hours of unused sick time can be carried forward between calendar years.

• Additional paid time off for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Additional benefits and perks available through the Cisco careers site.