Staff Engineer – Site Reliability

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership and enhance Babylist's AWS infrastructure utilizing Terraform.

• Oversee EKS clusters, databases, and core services to ensure optimal performance, security, and up-to-date technology.

• Deliver tested software tools and services accompanied by runbooks and self-service workflows.

• Create secure Terraform defaults focused on least-privilege access, secrets management, and workload isolation.

• Incorporate dependency and container scanning, secret detection, and short-lived deployment credentials into the CI/CD pipeline.

• Provide support to engineers across local, staging, and production environments.

• Establish SLOs along with actionable monitoring and alerting standards.

• Assess backups, restore procedures, and failover protocols through recovery tests.

• Lead or assist in incident response and conduct post-incident reviews.

• Shape the infrastructure roadmap and spearhead cross-team initiatives from design through to ongoing operations.

• Mentor engineers throughout the organization.

⛳️ Requirements

• Strong software engineering capabilities with a proven track record of shipping and operating production-quality tools or services.

• Experience in integrating security measures into production systems, including access controls, workload identity, secrets management, or network isolation strategies.

• Extensive hands-on expertise with Terraform.

• Demonstrated experience with AWS at scale, covering EKS, RDS, cloud networking, DNS, CDNs, and load balancers.

• Practical experience managing Kubernetes in a production environment.

• Background in designing and enhancing CI/CD systems; familiarity with CircleCI, GitHub Actions, or similar tools.

• Strong observability skills utilizing tools like Datadog, Sentry, PagerDuty, Cronitor, or equivalent.

• Experience with on-call duties and incident management processes.

• Support experience for developers across local, staging, and production environments.

• Comfortable incorporating AI into daily tasks.

• No specific educational qualifications required.

🏝️ Benefits

• Competitive salary.

• Company-covered medical, dental, and vision insurance.

• Retirement savings plan with company matching contributions.

• Flexible spending accounts available.

• Generous paid parental leave and time off policies.

• Winter Wonder Week: the entire company enjoys a paid week off at year's end.

• Stipend for remote work to help set up your home office.

• Benefits focused on physical, mental, and emotional well-being, parenting, childcare, and financial planning.

• Access to leading tools such as Claude and ChatGPT from day one.

• Opportunities for career advancement.

• Career progression based on performance and achievements.

• Biannual company gatherings.