
Sr. Director – Data & AI
Posted Sep 18

Posted Sep 18
This is a fully remote position, open to applicants in California, +6 more states.
• Lead SHI's AI + Infrastructure division within the Microsoft Services Practice.
• Establish and implement a cohesive operational strategy across Agentic Solutions, Cloud Platform, Data & Intelligence, and AI Security & Governance.
• Convert Microsoft Fabric IQ, Foundry IQ, Azure, and agent investments into SHI service roadmaps and capability plans.
• Define ownership, decision-making rights, delivery standards, and quality expectations.
• Create modular and repeatable offerings for cloud, data, AI, and governance.
• Mentor and develop managers and practice leaders.
• Manage workforce planning, recruitment, onboarding, retention, skills enhancement, and capacity alignment.
• Provide technical leadership across Azure, Microsoft Fabric, Microsoft Foundry, agents, data platforms, identity, security, and governance.
• Champion reference architectures, delivery frameworks, statements of work, templates, and accelerators.
• Supervise intricate multi-workstream projects, ensuring leaders are accountable for delivery quality, staffing, risks, timelines, budgets, and communication.
• Act as an executive sponsor and trusted advisor for key clients.
• Drive revenue growth in AI + Infrastructure services and support strategic initiatives.
• Collaborate with Solution Architecture, Sales, Project Management, Digital Workplace, Managed Services, Microsoft field, engineering, and partner teams.
• Report on portfolio health, performance, risks, and investment requirements to senior leadership, including the Vice President of Microsoft Services.
• Conduct operational meetings that cover pipeline, staffing, project health, financial performance, capability development, and customer outcomes.
• Bachelor's degree in a technical, business, or related field, or equivalent practical experience.
• A minimum of 10 years of progressive leadership experience in technology services, consulting, cloud, data, AI, or related Microsoft practices.
• At least 5 years of experience leading managers, directors, senior technical leaders, or multi-disciplinary delivery teams with accountability for personnel, delivery, and business performance.
• Proven success in building or scaling professional services capabilities, repeatable offerings, and complex enterprise delivery processes.
• In-depth understanding of Microsoft Azure, Fabric, Foundry, Copilot Studio, agents, data platforms, and identity, security, and governance services.
• Experience managing utilization, capacity, staffing, delivery quality, portfolio health, and financial performance.
• Ability to engage enterprise executives and translate business priorities into technology and services roadmaps.
• Strong track record of collaboration across sales, presales, project management, managed services, and technology partners.
• Relevant certifications may include Microsoft Fabric, Azure AI, Azure architecture, cybersecurity architecture, identity, or agentic AI credentials.
• Capability to work independently while collaborating with executives, managers, technical leaders, sales teams, and customer stakeholders.
• Willingness to travel up to 25%.
• Commitment to continuous learning as Microsoft platforms evolve.
• Strong ethical standards with a focus on privacy, governance, compliance, security, and responsible AI.
• Continuous professional development and leadership opportunities.
• Health, wellness, and financial benefits.
• Medical, vision, and dental coverage.
• 401K plan.
• Flexible spending options.
• Access to world-class facilities and technology for office or home use.
• Remote home office setup.
• Up to 25% travel.
The College Board
Mercor
Mercor
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