Splunk Product Manager – GTM

This is a fully remote position, open to applicants in Washington.

📋 Description

• Take ownership of the strategic product-led lifecycle for a portfolio of key customers, ensuring alignment between engagement, customer value, and opportunities.

• Act as the representative of the Splunk product organization for customers and Splunk go-to-market leaders.

• Facilitate connections between Splunk’s product and go-to-market teams, serving as a reliable product partner in account planning.

• Leverage telemetry data and AI summarization to enhance product-led customer experiences and growth initiatives.

• Comprehend customer utilization of Splunk and communicate product opportunities and challenges to Product and Engineering teams.

• Establish and report on product engagement KPIs that reflect customer usage and overall health.

• Provide insights to the product organization regarding growth potentials, re-platforming of current use cases, and retention concerns.

• Collaborate with customers, account teams, product managers, engineering leaders, and executives.

• Convert complex customer requirements into product specifications, decisions, and actionable plans.

• Lead strategy and execution with discipline, despite lacking direct authority.

⛳️ Requirements

• Bachelor’s degree with 5 years of relevant experience, or a Master’s degree with 3 years of relevant experience, or a PhD with 1 year of relevant experience.

• A minimum of 5 years in technical product management or technical customer engagement with enterprise clients.

• Proven ability to engage with senior leadership at enterprise customers on technical matters.

• Experience acting as a trusted product leader to foster technical consensus among engineering and go-to-market teams.

• Proficient in working with large datasets to identify technical obstacles.

• Familiarity with Splunk, AppDynamics, or similar platforms for monitoring system health and performance insights.

• Preferred qualifications include AWS/GCP Cloud Architect, CKA, or equivalent SRE/DevOps certifications.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential grants of Cisco restricted stock units, contingent on eligibility and ongoing employment.

• 10 paid holidays each calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for an employee’s birthday.

• Paid shutdown during the year-end holiday.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation time annually for non-exempt employees.

• Flexible vacation time off program without a defined limit for eligible exempt employees.

• 80 hours of sick time off granted upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time may be carried forward.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid volunteer days per calendar year.

• Annual bonuses for non-sales positions, subject to Cisco’s policies.

• Performance-based incentive pay for employees in sales roles.