Spanish Customer Advisor

This is a fully remote position, open to applicants in Greece.

📋 Description

• Respond to customer inquiries via phone, chat, and/or email

• Address issues and foster positive customer experiences

• Adhere to brand guidelines and maintain quality standards

• Record and update customer interactions in the appropriate systems

• Collaborate with the team to enhance service delivery

• Represent an international brand

⛳️ Requirements

• Proficient in Spanish

• Good command of English

• Minimum B2 level in English

• Excellent communication and active listening abilities

• Problem-solving attitude with a proactive mindset

• Comfortable navigating computer systems and managing multiple tools simultaneously

• Availability to work in shifts

• EU passport or Greek work permit (special cases will be evaluated by legal)

• High school diploma or equivalent qualification

• CV must be submitted in English

• Resident of a country within the European Union

🏝️ Benefits

• Competitive salary package

• Standard working hours

• Additional health insurance

• Gift vouchers

• Discounts on sports cards

• Company initiatives including charitable activities, team-building events, sports competitions, and internal contests

• Opportunities for a long-term career path

• Internal training and development programs aligned with global standards