Solutions Strategist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Spearhead technical discovery for new projects, migrations, and significant engagements.

• Conduct organized sessions with stakeholders from technical, marketing, and operations teams.

• Convert vague business requirements into detailed functional and technical specifications.

• Break down requirements into epics and stories for engineering implementation.

• Maintain comprehensive records of traceable requirements, including features, functions, metafields, and applications.

• Document architecture, data flows, and business rules in collaboration with Tech Leads.

• Create and sustain discovery frameworks and templates.

• Recommend tools tailored to client needs, providing clear justifications.

• Stay informed about implemented portfolio solutions.

• Assess third-party tools related to loyalty, search, reviews, personalization, subscriptions, and headless commerce.

• Monitor updates, deprecations, and roadmap indicators for the Shopify platform.

• Provide guidance on stack composition, maintainability, scalability, and cost considerations.

• Map client environments across ERP, PIM, OMS, CRM, and marketing systems.

• Identify integration needs, data flows, and potential failure points.

• Review Shopify implementations to identify technical debt and architectural shortcomings.

• Assess AI functionalities in ecommerce tools and pinpoint valuable applications.

• Utilize AI for specifications, audits, data analysis, wireframes, and project delivery.

• Collaborate with Growth Strategists on deliverable roadmaps.

• Provide technical context for scoping and estimation processes.

• Ensure alignment among engineering, design, and account teams regarding requirements.

⛳️ Requirements

• Proven experience in selecting the appropriate tool for specific client contexts and justifying the choice to clients and engineers.

• Familiarity with Shopify Plus, including admin, metafields, theme architecture, and B2B aspects.

• Understanding of headless and composable architectures and their limitations.

• Comfort in acknowledging gaps in tool knowledge and seeking internal expertise.

• Demonstrated experience leading discovery on intricate digital projects.

• Ability to facilitate stakeholder sessions that elicit genuine requirements.

• Experience crafting clear, developer-executable requirements and breaking them down into manageable tasks.

• Proven ability to manage requirements for multiple clients concurrently.

• Exposure to migrations from Magento, BigCommerce, or Salesforce Commerce Cloud to Shopify Plus.

• Proficient in Figma or FigJam, Jira, and Excel.

• Experience evaluating AI features in existing merchant tools.

• Adaptability to rapid changes and the ability to revise positions based on new evidence.

• Confidence in client-facing situations and the capability to explain technical concepts to non-technical stakeholders.

• Ability to propose compromises that satisfy clients, engineers, and account teams within the scope of work.

• Strong written communication skills.

• No specific educational qualifications required.

🏝️ Benefits

• Opportunity to work on innovative projects in a dynamic environment.

• Collaborative team culture that values input and engagement.

• Access to professional development and growth opportunities.

• Flexible working arrangements to promote work-life balance.