Solutions Specialist – New Business Development

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Gain a comprehensive understanding of the services Summit provides to customers.

• Reach out to customer accounts to promote and sell Summit's products and services.

• Travel frequently to customer locations and other relevant sites.

• Deliver prompt and precise quotation information while addressing customer requirements, issues, and inquiries.

• Collaborate effectively with customer service representatives to proactively follow up on customer orders, challenges, and needs.

• Address customer concerns and foster loyalty towards Summit in the most efficient and effective manner.

• Work together with various departments on marketing, advertising, customer presentations, sales promotions, and market/customer analysis.

• Evaluate the changing needs of Summit’s customers and adjust sales strategies accordingly to remain competitive.

• Identify and assess opportunities to promote Summit’s solutions portfolio and enhance revenue.

• Utilize Summit’s current portfolio of solutions to strengthen relationships with existing customers, increase market share, and explore new vertical segments.

• Identify opportunities for introducing new service offerings and sales tools.

• Organize and coordinate customer events and facility tours that showcase Summit’s capabilities, expertise, solutions, associates, and values.

• Develop and maintain relationships with internal and external customers, as well as external counterparts in related industries and trade associations to gather best practices that continuously improve Summit’s solution offerings.

• Negotiate favorable pricing with customers and suppliers.

• Use discretionary authority to establish and provide specific customer pricing, procure materials tailored to customer orders, and uphold service standards.

• Assist in collecting payments from accounts payable when necessary.

• Collaborate with various departments to implement strategies that empower Summit’s sales force to effectively convey the value of Summit’s portfolio or customer solutions.

• Responsible for the successful implementation, measured by positive ROI, of existing sales solutions including AMPS, Snapstock, SOS, Clearspyder, Wire and Cable Management, the AMPS customer portal, and C4C configuration and training.

⛳️ Requirements

• Over 5 years of sales and negotiation experience with an electrical supply distributor, manufacturer, or representative agency.

• More than 5 years of experience in the commercial or industrial business-to-business market with substantial exposure to Summit’s customers, suppliers, and markets.

• Proficient user of ERP systems (preferably SAP) and BI tools.

• Strong business acumen with the capability to operate effectively across diverse audiences and resolve complex business challenges.

• Familiarity with standard and industry-leading customer and supplier service offerings, pricing, rebate and incentive programs, and terms and conditions.

• Ability to cultivate and maintain a robust personal network of respected industry leaders and within Summit.

• Capacity to leverage these relationships to drive business outcomes.

• Willingness to travel approximately 50% of the time to field locations, industry events, as well as vendor and customer offices.

• Excellent understanding of the local market and business opportunities.

• Strong experience in analysis and strategic planning.

• Strong customer service orientation.

• Effective time management skills – ability to organize and prioritize multiple tasks.

• Capability to resolve complex business challenges; able to be assertive yet diplomatic to achieve win-win outcomes.

• Adaptability – ability to effectively adjust to change.

• Clean driving record and current insurance.

• Minimum education requirement: high school diploma or equivalent.

🏝️ Benefits

• Healthcare plans

• Dental & vision coverage

• Paid time off

• Paid parental leave

• 401(k) retirement savings plan with company match

• Professional and personal development programs

• Opportunity to become a shareholder

• Employer-paid short- and long-term disability

• Employer-paid life insurance for spouse and dependents

• Comprehensive wellness program

• Gym reimbursement

• Employee Referral Program

• Employee Assistance Program (EAP)

• Tuition reimbursement

• Access to earned wages