Solutions Partner Manager

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Serve as the key relationship manager for all Solutions Partners.

• Facilitate the evaluation of partner capabilities, delivery maturity, and available resources.

• Ensure that partners have an adequate number of certified consultants and technical expertise.

• Conduct periodic capability assessments and create improvement plans for partners as necessary.

• Lead the onboarding process for new implementation partners, including conducting due diligence and executing contracts.

• Organize training and certification initiatives for partners.

• Supervise partner-led implementations to guarantee alignment with methodologies, quality standards, and timelines.

• Maintain oversight of the complete portfolio of partner-led projects.

• Track key performance indicators such as project success rate, customer satisfaction (CSAT), and the quality of partner delivery.

• Oversee the processes for partner renewal, re-certification, and offboarding.

⛳️ Requirements

• 4–8 years of experience in Partner Management, Delivery Management, Professional Services, or Project Governance roles.

• Proven experience collaborating with implementation partners, system integrators, or consulting firms.

• Strong comprehension of software/IT implementation processes, including integration, configuration, change management, user acceptance testing (UAT), and go-live phases.

• Ability to collaborate with top-tier technical and business teams across various regions.

• Experience in SaaS, fintech, AI, blockchain, digital content platforms, or enterprise open-source software.

• Prior experience with partner-led delivery models or certification programs.

• Familiarity with partner governance tools, project management office (PMO) frameworks, and quality assurance (QA) processes.

• Proficiency in English is required; knowledge of additional languages is a plus.

🏝️ Benefits

• Opportunities for professional development.

• Flexible working arrangements.